Publikationen - Psychologische Ergonomie

Team Roles of Artificial Intelligence in Anesthesiology – A Scoping Review. Huber, Stephan; Weppert, Lea; Baumeister, Lennart; Happel, Oliver; Grundgeiger, Tobias. In Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems, of CHI EA ’25, pp. 1–13. Association for Computing Machinery, New York, NY, USA, 2025.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

When referring to the role of newly proposed clinical applications of artificial intelligence (AI), recent work inflationary uses the term Human-AI Team. However, the roles foreseen for AI systems within teams remain unclear. We systematically reviewed the literature on AI deployment in anesthesiology and found that most AI system papers only describe algorithms. We identified 57 interactive systems and assigned six roles based on described behavior, tasks, and interactions. While the most prevalent role was task completer, some AI systems also served their team as problem solvers, evaluators, task motivators, or even teamwork support and team leaders. We contribute (1) a classification system for team roles, behaviors, tasks, and interactions of AI team members and (2) an overview of AI systems’ team roles in anesthesiology. We conclude that (3) AI systems’ intended social roles within teams need to be more consciously reflected, shaped and clearly communicated to meet healthcare standards.

@inproceedings{Huber2025,
  abstract = {When referring to the role of newly proposed clinical applications of artificial intelligence (AI), recent work inflationary uses the term Human-AI Team. However, the roles foreseen for AI systems within teams remain unclear. We systematically reviewed the literature on AI deployment in anesthesiology and found that most AI system papers only describe algorithms. We identified 57 interactive systems and assigned six roles based on described behavior, tasks, and interactions. While the most prevalent role was task completer, some AI systems also served their team as problem solvers, evaluators, task motivators, or even teamwork support and team leaders. We contribute (1) a classification system for team roles, behaviors, tasks, and interactions of AI team members and (2) an overview of AI systems’ team roles in anesthesiology. We conclude that (3) AI systems’ intended social roles within teams need to be more consciously reflected, shaped and clearly communicated to meet healthcare standards.},
  address = {New York, NY, USA},
  author = {Huber, Stephan and Weppert, Lea and Baumeister, Lennart and Happel, Oliver and Grundgeiger, Tobias},
  booktitle = {Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems},
  keywords = {grundgeiger},
  month = {04},
  pages = {1–13},
  publisher = {Association for Computing Machinery},
  series = {CHI EA '25},
  title = {Team Roles of Artificial Intelligence in Anesthesiology – A Scoping Review},
  year = 2025
}

%0 Conference Paper
%1 Huber2025
%A Huber, Stephan
%A Weppert, Lea
%A Baumeister, Lennart
%A Happel, Oliver
%A Grundgeiger, Tobias
%B Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems
%C New York, NY, USA
%D 2025
%I Association for Computing Machinery
%P 1–13
%R 10.1145/3706599.3720186
%T Team Roles of Artificial Intelligence in Anesthesiology – A Scoping Review
%U https://doi.org/10.1145/3706599.3720186
%X When referring to the role of newly proposed clinical applications of artificial intelligence (AI), recent work inflationary uses the term Human-AI Team. However, the roles foreseen for AI systems within teams remain unclear. We systematically reviewed the literature on AI deployment in anesthesiology and found that most AI system papers only describe algorithms. We identified 57 interactive systems and assigned six roles based on described behavior, tasks, and interactions. While the most prevalent role was task completer, some AI systems also served their team as problem solvers, evaluators, task motivators, or even teamwork support and team leaders. We contribute (1) a classification system for team roles, behaviors, tasks, and interactions of AI team members and (2) an overview of AI systems’ team roles in anesthesiology. We conclude that (3) AI systems’ intended social roles within teams need to be more consciously reflected, shaped and clearly communicated to meet healthcare standards.
%@ 9798400713958

Wax Arts With Honeybees – Taking First Steps Toward Multispecies Co-Creation. Huber, Stephan; Friedenberger, Tamara; Borlinghaus, Parzival; Wolf, Sara. In Proceedings of the Nineteenth International Conference on Tangible, Embedded, and Embodied Interaction, of TEI ’25. Association for Computing Machinery, New York, NY, USA, 2025.

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Centuries of beekeeping restricted the honeybees’ role to a producer of raw material, such as honey or wax, which is then harvested and processed, resulting in all artistic value being added by humans. In this project, we regard honeybees (Apis mellifera) as co-creators and explore the joint creations of our two species. During our first season, we scoped the co-creative space over the course of four months. We present image material of sculptures that exceed bees’ natural building behavior and contribute preliminary insights on artifacts originating from human-bee co-creation. We reflect on how human-introduced wax shapes made the bees deviate from their regular comb forms and discuss future paths of multi-species co-creation, temporality, material as well as ethical aspects. Our preliminary insights raise questions to be developed in discussions with the TEI community and answered in future work during the upcoming bee seasons.

@inproceedings{huber2025honeybees,
  abstract = {Centuries of beekeeping restricted the honeybees’ role to a producer of raw material, such as honey or wax, which is then harvested and processed, resulting in all artistic value being added by humans. In this project, we regard honeybees (Apis mellifera) as co-creators and explore the joint creations of our two species. During our first season, we scoped the co-creative space over the course of four months. We present image material of sculptures that exceed bees’ natural building behavior and contribute preliminary insights on artifacts originating from human-bee co-creation. We reflect on how human-introduced wax shapes made the bees deviate from their regular comb forms and discuss future paths of multi-species co-creation, temporality, material as well as ethical aspects. Our preliminary insights raise questions to be developed in discussions with the TEI community and answered in future work during the upcoming bee seasons.},
  address = {New York, NY, USA},
  author = {Huber, Stephan and Friedenberger, Tamara and Borlinghaus, Parzival and Wolf, Sara},
  booktitle = {Proceedings of the Nineteenth International Conference on Tangible, Embedded, and Embodied Interaction},
  keywords = {friedenberger},
  publisher = {Association for Computing Machinery},
  series = {TEI '25},
  title = {Wax Arts With Honeybees – Taking First Steps Toward Multispecies Co-Creation},
  year = 2025
}

%0 Conference Paper
%1 huber2025honeybees
%A Huber, Stephan
%A Friedenberger, Tamara
%A Borlinghaus, Parzival
%A Wolf, Sara
%B Proceedings of the Nineteenth International Conference on Tangible, Embedded, and Embodied Interaction
%C New York, NY, USA
%D 2025
%I Association for Computing Machinery
%R 10.1145/3689050.3705990
%T Wax Arts With Honeybees – Taking First Steps Toward Multispecies Co-Creation
%U https://doi.org/10.1145/3689050.3705990
%X Centuries of beekeeping restricted the honeybees’ role to a producer of raw material, such as honey or wax, which is then harvested and processed, resulting in all artistic value being added by humans. In this project, we regard honeybees (Apis mellifera) as co-creators and explore the joint creations of our two species. During our first season, we scoped the co-creative space over the course of four months. We present image material of sculptures that exceed bees’ natural building behavior and contribute preliminary insights on artifacts originating from human-bee co-creation. We reflect on how human-introduced wax shapes made the bees deviate from their regular comb forms and discuss future paths of multi-species co-creation, temporality, material as well as ethical aspects. Our preliminary insights raise questions to be developed in discussions with the TEI community and answered in future work during the upcoming bee seasons.
%@ 9798400711978

AID-Watch: Increasing Time Processing Ability in Adolescents with Cognitive Impairments. Wendt, Hauke Steffen; Kuon, Alexander; Hurtienne, Jörn; Huber, Stephan. In New Frontiers for Inclusion, J. Goodman-Deane, E. Zitkus, A. Brock, J. Clarkson, H. Dong, A. Heylighen, J. Lazar (eds.), pp. 143–153. Springer Nature Switzerland, 2025.

[ BibTeX ]
[ EndNote ]
[ DOI ]

@inproceedings{RN1912,
  author = {Wendt, Hauke Steffen and Kuon, Alexander and Hurtienne, Jörn and Huber, Stephan},
  booktitle = {New Frontiers for Inclusion},
  editor = {Goodman-Deane, Joy and Zitkus, Emilene and Brock, Anke and Clarkson, John and Dong, Hua and Heylighen, Ann and Lazar, Jonathan},
  keywords = {hurtienne},
  pages = {143-153},
  publisher = {Springer Nature Switzerland},
  title = {AID-Watch: Increasing Time Processing Ability in Adolescents with Cognitive Impairments},
  type = {Conference Proceedings},
  year = 2025
}

%0 Conference Paper
%1 RN1912
%A Wendt, Hauke Steffen
%A Kuon, Alexander
%A Hurtienne, Jörn
%A Huber, Stephan
%B New Frontiers for Inclusion
%D 2025
%E Goodman-Deane, Joy
%E Zitkus, Emilene
%E Brock, Anke
%E Clarkson, John
%E Dong, Hua
%E Heylighen, Ann
%E Lazar, Jonathan
%I Springer Nature Switzerland
%P 143-153
%R 10.1007/978-3-031-84681-6_13
%T AID-Watch: Increasing Time Processing Ability in Adolescents with Cognitive Impairments
%@ 978-3-031-84681-6

Participation User Experience: A Call to Better Manage the Most Important Resource in User-Centered Design. Heinisch, Melina Joline; Wolf, Sara; Maas, Franzisca; Huber, Stephan. In Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems, of CHI EA ’25. Association for Computing Machinery, New York, NY, USA, 2025.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ DOI ]

Participating users are the foundation of user-centered design. However, there is a limited understanding of their motivation, engagement, and experience participating in research. In this work, we propose the concept of Participation User Experience (PUX), which addresses participants’ experiences in user-centered design. To set a scope for PUX, we conducted a reflexive thematic analysis on workshop data involving 20 experienced user-centered design practitioners and researchers. The analysis yielded five themes, making explicit aspects of PUX that have been implicitly considered and how their consideration could be improved. Great potential lies in addressing intrinsic motivations over extrinsic incentives and developing more structured approaches to planning and measuring PUX to mitigate various sources of bias related to incentives or Experimenter Effects. We contribute to a first understanding of PUX, point to persisting research gaps, and present practical implications for improving participants’ experiences in user-centered design.

@inproceedings{heinisch2025participation,
  abstract = {Participating users are the foundation of user-centered design. However, there is a limited understanding of their motivation, engagement, and experience participating in research. In this work, we propose the concept of Participation User Experience (PUX), which addresses participants’ experiences in user-centered design. To set a scope for PUX, we conducted a reflexive thematic analysis on workshop data involving 20 experienced user-centered design practitioners and researchers. The analysis yielded five themes, making explicit aspects of PUX that have been implicitly considered and how their consideration could be improved. Great potential lies in addressing intrinsic motivations over extrinsic incentives and developing more structured approaches to planning and measuring PUX to mitigate various sources of bias related to incentives or Experimenter Effects. We contribute to a first understanding of PUX, point to persisting research gaps, and present practical implications for improving participants’ experiences in user-centered design.},
  address = {New York, NY, USA},
  author = {Heinisch, Melina Joline and Wolf, Sara and Maas, Franzisca and Huber, Stephan},
  booktitle = {Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems},
  keywords = {wolf},
  publisher = {Association for Computing Machinery},
  series = {CHI EA '25},
  title = {Participation User Experience: A Call to Better Manage the Most Important Resource in User-Centered Design},
  year = 2025
}

%0 Conference Paper
%1 heinisch2025participation
%A Heinisch, Melina Joline
%A Wolf, Sara
%A Maas, Franzisca
%A Huber, Stephan
%B Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems
%C New York, NY, USA
%D 2025
%I Association for Computing Machinery
%R 10.1145/3706599.3719918
%T Participation User Experience: A Call to Better Manage the Most Important Resource in User-Centered Design
%X Participating users are the foundation of user-centered design. However, there is a limited understanding of their motivation, engagement, and experience participating in research. In this work, we propose the concept of Participation User Experience (PUX), which addresses participants’ experiences in user-centered design. To set a scope for PUX, we conducted a reflexive thematic analysis on workshop data involving 20 experienced user-centered design practitioners and researchers. The analysis yielded five themes, making explicit aspects of PUX that have been implicitly considered and how their consideration could be improved. Great potential lies in addressing intrinsic motivations over extrinsic incentives and developing more structured approaches to planning and measuring PUX to mitigate various sources of bias related to incentives or Experimenter Effects. We contribute to a first understanding of PUX, point to persisting research gaps, and present practical implications for improving participants’ experiences in user-centered design.
%@ 9798400713958

Embrace Sociable Technology! A Plea for Health as a Model Field of Human-Technology Team Research. Huber, Stephan. In CHI ’25 Workshop on Envisioning the Future of Interactive Health, I. Avellino, P.-Y. Kuo, P. S. Foong, J. Wiese, H. Mentis, S. Munson, J. Wallace, A. Singh, A. Miller, D. Epstein, F. Nunes (eds.). 2025.

[ BibTeX ]
[ EndNote ]
[ DOI ]

@inproceedings{RN1916,
  author = {Huber, Stephan},
  booktitle = {CHI '25 Workshop on Envisioning the Future of Interactive Health},
  editor = {Avellino, I. and Kuo, P.-Y. and Foong, P. S. and Wiese, J. and Mentis, H. and Munson, S. and Wallace, J. and Singh, A. and Miller, A. and Epstein, D. and Nunes, F.},
  keywords = {myown},
  title = {Embrace Sociable Technology! A Plea for Health as a Model Field of Human-Technology Team Research},
  type = {Conference Proceedings},
  year = 2025
}

%0 Conference Paper
%1 RN1916
%A Huber, Stephan
%B CHI '25 Workshop on Envisioning the Future of Interactive Health
%D 2025
%E Avellino, I.
%E Kuo, P.-Y.
%E Foong, P. S.
%E Wiese, J.
%E Mentis, H.
%E Munson, S.
%E Wallace, J.
%E Singh, A.
%E Miller, A.
%E Epstein, D.
%E Nunes, F.
%R 10.5281/zenodo.15375517
%T Embrace Sociable Technology! A Plea for Health as a Model Field of Human-Technology Team Research

Evaluating an AI Documentation Assistant for Anesthesiology Teams. Huber, Stephan; Fricke, Ronja; Pütz, Caroline; Baumeister, Lennart; Dilling, Christina; Happel, Oliver; Ottenhaus, Simon; Nagel, Anja; Dunkelberg, Matthias; Grundgeiger, Tobias. In Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems, of CHI EA ’25. Association for Computing Machinery, New York, NY, USA, 2025.

[ Abstract ]
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[ EndNote ]
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[ DOI ]

In addition to ensuring patient safety during anesthetic inductions, anesthesiologists must document clinical interventions and administer drugs. This is a time-consuming and low priority task, which harms the documentation quality of anesthetic protocols. In this case study, we demonstrate how speech-based artificial intelligence (AI) assistants that leverage closed-loop communication can increase documentation quality. An evaluation in 40 scenarios in a medical high-fidelity simulator indicated that the AI documentation assistant facilitated earlier data entry and increased documentation precision. However, despite the objective advantages for data quality and patient safety, anesthesiologists experienced a higher temporal demand with the system. With this study, we contribute qualitative insights of how the AI documentation assistant benefited anesthesiologists’ work style and affected their interactions within the team. Future research should aim to design AI assistants that enforce communication clarity while considering their impact on team dynamics.

@inproceedings{10.1145/3706599.3706658,
  abstract = {In addition to ensuring patient safety during anesthetic inductions, anesthesiologists must document clinical interventions and administer drugs. This is a time-consuming and low priority task, which harms the documentation quality of anesthetic protocols. In this case study, we demonstrate how speech-based artificial intelligence (AI) assistants that leverage closed-loop communication can increase documentation quality. An evaluation in 40 scenarios in a medical high-fidelity simulator indicated that the AI documentation assistant facilitated earlier data entry and increased documentation precision. However, despite the objective advantages for data quality and patient safety, anesthesiologists experienced a higher temporal demand with the system. With this study, we contribute qualitative insights of how the AI documentation assistant benefited anesthesiologists’ work style and affected their interactions within the team. Future research should aim to design AI assistants that enforce communication clarity while considering their impact on team dynamics.},
  address = {New York, NY, USA},
  author = {Huber, Stephan and Fricke, Ronja and P\"{u}tz, Caroline and Baumeister, Lennart and Dilling, Christina and Happel, Oliver and Ottenhaus, Simon and Nagel, Anja and Dunkelberg, Matthias and Grundgeiger, Tobias},
  booktitle = {Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems},
  keywords = {grundgeiger},
  publisher = {Association for Computing Machinery},
  series = {CHI EA '25},
  title = {Evaluating an AI Documentation Assistant for Anesthesiology Teams},
  year = 2025
}

%0 Conference Paper
%1 10.1145/3706599.3706658
%A Huber, Stephan
%A Fricke, Ronja
%A Pütz, Caroline
%A Baumeister, Lennart
%A Dilling, Christina
%A Happel, Oliver
%A Ottenhaus, Simon
%A Nagel, Anja
%A Dunkelberg, Matthias
%A Grundgeiger, Tobias
%B Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems
%C New York, NY, USA
%D 2025
%I Association for Computing Machinery
%R 10.1145/3706599.3706658
%T Evaluating an AI Documentation Assistant for Anesthesiology Teams
%U https://doi.org/10.1145/3706599.3706658
%X In addition to ensuring patient safety during anesthetic inductions, anesthesiologists must document clinical interventions and administer drugs. This is a time-consuming and low priority task, which harms the documentation quality of anesthetic protocols. In this case study, we demonstrate how speech-based artificial intelligence (AI) assistants that leverage closed-loop communication can increase documentation quality. An evaluation in 40 scenarios in a medical high-fidelity simulator indicated that the AI documentation assistant facilitated earlier data entry and increased documentation precision. However, despite the objective advantages for data quality and patient safety, anesthesiologists experienced a higher temporal demand with the system. With this study, we contribute qualitative insights of how the AI documentation assistant benefited anesthesiologists’ work style and affected their interactions within the team. Future research should aim to design AI assistants that enforce communication clarity while considering their impact on team dynamics.
%@ 9798400713958

Emotion Sonification As Opportunity For Inclusive Texting: Replacing Emoji With Vocal Bursts And Prosodic Voices. Huber, Stephan; Stötter, Katrin. In Proceedings of the 13th Nordic Conference on Human-Computer Interaction, of NordiCHI ’24. Association for Computing Machinery, Uppsala, Sweden, 2024.

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[ DOI ]

Sentiment in text messages is commonly emphasized through emoji. These pictograms are prone to misconception and non-inclusive of screen reader users due to the alt texts’ dissociation from visual emoji. Sonified emotions instead of emoji may provide an inclusive alternative. In this work, we sonified seven emotion categories relevant to text-messaging as prosodic text and vocal bursts. A quantitative online study with (n = 27) blind and visually impaired and (n = 19) sighted participants revealed that the combination of both voice qualities yields the highest recognition rates and most confident ratings. Best results are achieved if vocal bursts precede a prosodic voice. Our findings directly translate to practical implications for conveying sentiment in screen readers and voice assistants. It is up for future work to determine whether wrap-up effects known from visual processing of emoji in written text are replicable in acoustic processing of emotional cues.

@inproceedings{10.1145/3679318.3685403,
  abstract = {Sentiment in text messages is commonly emphasized through emoji. These pictograms are prone to misconception and non-inclusive of screen reader users due to the alt texts’ dissociation from visual emoji. Sonified emotions instead of emoji may provide an inclusive alternative. In this work, we sonified seven emotion categories relevant to text-messaging as prosodic text and vocal bursts. A quantitative online study with (n = 27) blind and visually impaired and (n = 19) sighted participants revealed that the combination of both voice qualities yields the highest recognition rates and most confident ratings. Best results are achieved if vocal bursts precede a prosodic voice. Our findings directly translate to practical implications for conveying sentiment in screen readers and voice assistants. It is up for future work to determine whether wrap-up effects known from visual processing of emoji in written text are replicable in acoustic processing of emotional cues.},
  address = {New York, NY, USA},
  author = {Huber, Stephan and St\"{o}tter, Katrin},
  booktitle = {Proceedings of the 13th Nordic Conference on Human-Computer Interaction},
  keywords = {myown},
  publisher = {Association for Computing Machinery},
  series = {NordiCHI '24},
  title = {Emotion Sonification As Opportunity For Inclusive Texting: Replacing Emoji With Vocal Bursts And Prosodic Voices},
  year = 2024
}

%0 Conference Paper
%1 10.1145/3679318.3685403
%A Huber, Stephan
%A Stötter, Katrin
%B Proceedings of the 13th Nordic Conference on Human-Computer Interaction
%C New York, NY, USA
%D 2024
%I Association for Computing Machinery
%R 10.1145/3679318.3685403
%T Emotion Sonification As Opportunity For Inclusive Texting: Replacing Emoji With Vocal Bursts And Prosodic Voices
%U https://doi.org/10.1145/3679318.3685403
%X Sentiment in text messages is commonly emphasized through emoji. These pictograms are prone to misconception and non-inclusive of screen reader users due to the alt texts’ dissociation from visual emoji. Sonified emotions instead of emoji may provide an inclusive alternative. In this work, we sonified seven emotion categories relevant to text-messaging as prosodic text and vocal bursts. A quantitative online study with (n = 27) blind and visually impaired and (n = 19) sighted participants revealed that the combination of both voice qualities yields the highest recognition rates and most confident ratings. Best results are achieved if vocal bursts precede a prosodic voice. Our findings directly translate to practical implications for conveying sentiment in screen readers and voice assistants. It is up for future work to determine whether wrap-up effects known from visual processing of emoji in written text are replicable in acoustic processing of emotional cues.
%@ 9798400709661

Hiring an AI: Incorporating Personnel Selection Methods in User-Centered Design to Design AI Agents for Safety-Critical Domains. Huber, Stephan; Papenfu\ss{}, Nathalie Bettina Elisabetha; Weppert, Lea; Wohlfart, Valentina; Basch, Johannes; Happel, Oliver; Grundgeiger, Tobias. In Adjunct Proceedings of the 2024 Nordic Conference on Human-Computer Interaction, of NordiCHI ’24 Adjunct. Association for Computing Machinery, Uppsala, Sweden, 2024.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

Enhancing human teams with AI is currently aspired across application domains. However, the prospective team role of high-performing AI-agents is rarely considered. In this paper, we propose a new method complementing existing user-centered design processes to define an AI-agent personality that suits the team. Inspired by personnel selection methods, the hiring an AI workshop prompts teams from safety-critical domains to 1) remember past incidents, 2) envision the personality and competence of their desired teammate, and 3) validate how the teammate would act in described incidents. Clustering and modeling the data made it accessible to interdisciplinary teams. Incorporating the models into the ideation process and revisiting the data for a personality drill-down exceeded insights from contextual inquiries and had a measurable impact (i.e., downstream utility) on the visions. Participants’ humanizing descriptions of a knowing and competent, yet modest teammate raise challenges for technical implementation and questions on future team-collaboration in safety-critical domains.

@inproceedings{10.1145/3677045.3685418,
  abstract = {Enhancing human teams with AI is currently aspired across application domains. However, the prospective team role of high-performing AI-agents is rarely considered. In this paper, we propose a new method complementing existing user-centered design processes to define an AI-agent personality that suits the team. Inspired by personnel selection methods, the hiring an AI workshop prompts teams from safety-critical domains to 1) remember past incidents, 2) envision the personality and competence of their desired teammate, and 3) validate how the teammate would act in described incidents. Clustering and modeling the data made it accessible to interdisciplinary teams. Incorporating the models into the ideation process and revisiting the data for a personality drill-down exceeded insights from contextual inquiries and had a measurable impact (i.e., downstream utility) on the visions. Participants’ humanizing descriptions of a knowing and competent, yet modest teammate raise challenges for technical implementation and questions on future team-collaboration in safety-critical domains.},
  address = {New York, NY, USA},
  author = {Huber, Stephan and Papenfu\ss{}, Nathalie Bettina Elisabetha and Weppert, Lea and Wohlfart, Valentina and Basch, Johannes and Happel, Oliver and Grundgeiger, Tobias},
  booktitle = {Adjunct Proceedings of the 2024 Nordic Conference on Human-Computer Interaction},
  keywords = {grundgeiger},
  publisher = {Association for Computing Machinery},
  series = {NordiCHI '24 Adjunct},
  title = {Hiring an AI: Incorporating Personnel Selection Methods in User-Centered Design to Design AI Agents for Safety-Critical Domains},
  year = 2024
}

%0 Conference Paper
%1 10.1145/3677045.3685418
%A Huber, Stephan
%A Papenfu\ss{}, Nathalie Bettina Elisabetha
%A Weppert, Lea
%A Wohlfart, Valentina
%A Basch, Johannes
%A Happel, Oliver
%A Grundgeiger, Tobias
%B Adjunct Proceedings of the 2024 Nordic Conference on Human-Computer Interaction
%C New York, NY, USA
%D 2024
%I Association for Computing Machinery
%R 10.1145/3677045.3685418
%T Hiring an AI: Incorporating Personnel Selection Methods in User-Centered Design to Design AI Agents for Safety-Critical Domains
%U https://doi.org/10.1145/3677045.3685418
%X Enhancing human teams with AI is currently aspired across application domains. However, the prospective team role of high-performing AI-agents is rarely considered. In this paper, we propose a new method complementing existing user-centered design processes to define an AI-agent personality that suits the team. Inspired by personnel selection methods, the hiring an AI workshop prompts teams from safety-critical domains to 1) remember past incidents, 2) envision the personality and competence of their desired teammate, and 3) validate how the teammate would act in described incidents. Clustering and modeling the data made it accessible to interdisciplinary teams. Incorporating the models into the ideation process and revisiting the data for a personality drill-down exceeded insights from contextual inquiries and had a measurable impact (i.e., downstream utility) on the visions. Participants’ humanizing descriptions of a knowing and competent, yet modest teammate raise challenges for technical implementation and questions on future team-collaboration in safety-critical domains.
%@ 9798400709654

Interactions, Tasks, and Roles of AI-Systems in Anaesthesiology – A Team Perspective. Huber, Stephan; Happel, Oliver; Grundgeiger, Tobias. 2024.

[ BibTeX ]
[ EndNote ]

@conference{huber2024interactions,
  author = {Huber, Stephan and Happel, Oliver and Grundgeiger, Tobias},
  keywords = {grundgeiger},
  title = {Interactions, Tasks, and Roles of AI-Systems in Anaesthesiology – A Team Perspective},
  year = 2024
}

%0 Generic
%1 huber2024interactions
%A Huber, Stephan
%A Happel, Oliver
%A Grundgeiger, Tobias
%D 2024
%T Interactions, Tasks, and Roles of AI-Systems in Anaesthesiology – A Team Perspective

The Potential of Using Generative AI/NLP to Identify and Analyse Critical Incidents in a Critical Incident Reporting System (CIRS): A Feasibility Case–Control Study. Hölzing, Carlos Ramon; Rumpf, Sebastian; Huber, Stephan; Papenfuß, Nathalie; Meybohm, Patrick; Happel, Oliver. In Healthcare, 12(19), p. 1964. 2024.

[ BibTeX ]
[ EndNote ]
[ URL ]

@article{RN1850,
  author = {Hölzing, Carlos Ramon and Rumpf, Sebastian and Huber, Stephan and Papenfuß, Nathalie and Meybohm, Patrick and Happel, Oliver},
  journal = {Healthcare},
  keywords = {papenfuß},
  number = 19,
  pages = 1964,
  title = {The Potential of Using Generative AI/NLP to Identify and Analyse Critical Incidents in a Critical Incident Reporting System (CIRS): A Feasibility Case–Control Study},
  type = {Journal Article},
  volume = 12,
  year = 2024
}

%0 Journal Article
%1 RN1850
%A Hölzing, Carlos Ramon
%A Rumpf, Sebastian
%A Huber, Stephan
%A Papenfuß, Nathalie
%A Meybohm, Patrick
%A Happel, Oliver
%D 2024
%J Healthcare
%N 19
%P 1964
%T The Potential of Using Generative AI/NLP to Identify and Analyse Critical Incidents in a Critical Incident Reporting System (CIRS): A Feasibility Case–Control Study
%U https://www.mdpi.com/2227-9032/12/19/1964
%V 12

Do We Need to Ask Our Users? Probing the Efficacy of User Behavior Analytics. Seemann, Isabell; Huber, Stephan. In Proceedings of Mensch Und Computer 2024, of MuC ’24, pp. 392–398. Association for Computing Machinery, Karlsruhe, Germany, 2024.

[ Abstract ]
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[ EndNote ]
[ URL ]
[ DOI ]

The increasing popularity of analytics-driven design questions the role of direct user feedback to improve User Experience (UX). In this study, we first deployed an interaction tracking-tool on existing software to inform design decisions in an analytics-driven prototype. Second, we collected direct user feedback on this version and iterated the design, resulting in the feedback-prototype. A meta-evaluation study comparing the UX of both prototypes and the existing software revealed that, the analytics-driven prototype was rated significantly higher on the UEQ-S questionnaire than the original software. Surprisingly, there were no significant improvements in perceived UX between the analytics-prototype and the feedback-prototype despite a reduction of required actions. We conclude, that UX can be significantly enhanced through behavior analytics alone. While differences between the two prototypes were little, relevant notions can only be retrieved directly from users. Future work needs to replicate these findings with independently developed, more diverse prototypes.

@inproceedings{10.1145/3670653.3677519,
  abstract = {The increasing popularity of analytics-driven design questions the role of direct user feedback to improve User Experience (UX). In this study, we first deployed an interaction tracking-tool on existing software to inform design decisions in an analytics-driven prototype. Second, we collected direct user feedback on this version and iterated the design, resulting in the feedback-prototype. A meta-evaluation study comparing the UX of both prototypes and the existing software revealed that, the analytics-driven prototype was rated significantly higher on the UEQ-S questionnaire than the original software. Surprisingly, there were no significant improvements in perceived UX between the analytics-prototype and the feedback-prototype despite a reduction of required actions. We conclude, that UX can be significantly enhanced through behavior analytics alone. While differences between the two prototypes were little, relevant notions can only be retrieved directly from users. Future work needs to replicate these findings with independently developed, more diverse prototypes.},
  address = {New York, NY, USA},
  author = {Seemann, Isabell and Huber, Stephan},
  booktitle = {Proceedings of Mensch Und Computer 2024},
  keywords = {myown},
  pages = {392–398},
  publisher = {Association for Computing Machinery},
  series = {MuC '24},
  title = {Do We Need to Ask Our Users? Probing the Efficacy of User Behavior Analytics},
  year = 2024
}

%0 Conference Paper
%1 10.1145/3670653.3677519
%A Seemann, Isabell
%A Huber, Stephan
%B Proceedings of Mensch Und Computer 2024
%C New York, NY, USA
%D 2024
%I Association for Computing Machinery
%P 392–398
%R 10.1145/3670653.3677519
%T Do We Need to Ask Our Users? Probing the Efficacy of User Behavior Analytics
%U https://doi.org/10.1145/3670653.3677519
%X The increasing popularity of analytics-driven design questions the role of direct user feedback to improve User Experience (UX). In this study, we first deployed an interaction tracking-tool on existing software to inform design decisions in an analytics-driven prototype. Second, we collected direct user feedback on this version and iterated the design, resulting in the feedback-prototype. A meta-evaluation study comparing the UX of both prototypes and the existing software revealed that, the analytics-driven prototype was rated significantly higher on the UEQ-S questionnaire than the original software. Surprisingly, there were no significant improvements in perceived UX between the analytics-prototype and the feedback-prototype despite a reduction of required actions. We conclude, that UX can be significantly enhanced through behavior analytics alone. While differences between the two prototypes were little, relevant notions can only be retrieved directly from users. Future work needs to replicate these findings with independently developed, more diverse prototypes.
%@ 9798400709982

Image Schema vs VAKOG: Designing for Intuitive Communication in Air Traffic Control. Huber, Stephan; Balser, Andreas; Pöhland, Linda; Schulz, Patrick; Baur, Cordula; Hurtienne, Jörn. In the Seventh Image Schema Day (ISD7), Vol. 8, M. M. Hedblom, O. Kutz (eds.), p. 11. CEUR Workshop Proceedings, Rhodes, Greece, 2023.

[ BibTeX ]
[ EndNote ]
[ URL ]

@inbook{RN1729,
  address = {Rhodes, Greece},
  author = {Huber, Stephan and Balser, Andreas and Pöhland, Linda and Schulz, Patrick and Baur, Cordula and Hurtienne, Jörn},
  booktitle = {the Seventh Image Schema Day (ISD7)},
  editor = {Hedblom, Maria M. and Kutz, Oliver},
  keywords = {hurtienne},
  pages = 11,
  publisher = {CEUR Workshop Proceedings},
  title = {Image Schema vs VAKOG: Designing for Intuitive Communication in Air Traffic Control},
  type = {Book Section},
  volume = 8,
  year = 2023
}

%0 Book Section
%1 RN1729
%A Huber, Stephan
%A Balser, Andreas
%A Pöhland, Linda
%A Schulz, Patrick
%A Baur, Cordula
%A Hurtienne, Jörn
%B the Seventh Image Schema Day (ISD7)
%C Rhodes, Greece
%D 2023
%E Hedblom, Maria M.
%E Kutz, Oliver
%I CEUR Workshop Proceedings
%P 11
%T Image Schema vs VAKOG: Designing for Intuitive Communication in Air Traffic Control
%U /brokenurl#ceur-ws.org/Vol-3511/paper_03.pdf
%V 8

Acrosuit: Promoting Improvisation in Acroyogis With Tactile and Visual Cues. Popp, Alisa; Hartmann, Magdalena; Huber, Stephan. In Proceedings of the Seventeenth International Conference on Tangible, Embedded, and Embodied Interaction, of TEI ’23. Association for Computing Machinery, Warsaw, Poland, 2023.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

Acroyoga practitioners either follow predefined choreographies or play freely to create compositions of two bodies’ poses and transitions. To support their free play, we created the training technology probe Acrosuit. The Acrosuit gives visual or vibrotactile cues to propose a novel point of contact without instructions how to get there. We invited acroyogis to exploratively play with the suit and gained qualitative insights on whether and how they used the cues. The suit influenced their practice and in some cases also the way of communication between the partners. Experiencing the shifts in communication caused by the Acrosuit made acroyogis more conscious about their interaction without the technology.

@inproceedings{10.1145/3569009.3573118,
  abstract = {Acroyoga practitioners either follow predefined choreographies or play freely to create compositions of two bodies’ poses and transitions. To support their free play, we created the training technology probe Acrosuit. The Acrosuit gives visual or vibrotactile cues to propose a novel point of contact without instructions how to get there. We invited acroyogis to exploratively play with the suit and gained qualitative insights on whether and how they used the cues. The suit influenced their practice and in some cases also the way of communication between the partners. Experiencing the shifts in communication caused by the Acrosuit made acroyogis more conscious about their interaction without the technology.},
  address = {New York, NY, USA},
  author = {Popp, Alisa and Hartmann, Magdalena and Huber, Stephan},
  booktitle = {Proceedings of the Seventeenth International Conference on Tangible, Embedded, and Embodied Interaction},
  keywords = {myown},
  publisher = {Association for Computing Machinery},
  series = {TEI '23},
  title = {Acrosuit: Promoting Improvisation in Acroyogis With Tactile and Visual Cues},
  year = 2023
}

%0 Conference Paper
%1 10.1145/3569009.3573118
%A Popp, Alisa
%A Hartmann, Magdalena
%A Huber, Stephan
%B Proceedings of the Seventeenth International Conference on Tangible, Embedded, and Embodied Interaction
%C New York, NY, USA
%D 2023
%I Association for Computing Machinery
%R 10.1145/3569009.3573118
%T Acrosuit: Promoting Improvisation in Acroyogis With Tactile and Visual Cues
%U https://doi.org/10.1145/3569009.3573118
%X Acroyoga practitioners either follow predefined choreographies or play freely to create compositions of two bodies’ poses and transitions. To support their free play, we created the training technology probe Acrosuit. The Acrosuit gives visual or vibrotactile cues to propose a novel point of contact without instructions how to get there. We invited acroyogis to exploratively play with the suit and gained qualitative insights on whether and how they used the cues. The suit influenced their practice and in some cases also the way of communication between the partners. Experiencing the shifts in communication caused by the Acrosuit made acroyogis more conscious about their interaction without the technology.
%@ 9781450399777

Proxemo: Documenting Observed Emotions in HCI Proxemo: Die Dokumentation Beobachteter Emotionen in der Mensch-Computer-Interaktion. Technical Report (PhD dissertation), . Huber, Stephan. PhD dissertation. University of Wuerzburg, 2023.

[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

@phdthesis{RN1469,
  author = {Huber, Stephan},
  keywords = {myown},
  school = {University of Wuerzburg},
  title = {Proxemo: Documenting Observed Emotions in HCI Proxemo: Die Dokumentation Beobachteter Emotionen in der Mensch-Computer-Interaktion},
  type = {Doctoral Dissertation},
  year = 2023
}

%0 Thesis
%1 RN1469
%A Huber, Stephan
%D 2023
%R https://doi.org/10.25972/OPUS-30573
%T Proxemo: Documenting Observed Emotions in HCI Proxemo: Die Dokumentation Beobachteter Emotionen in der Mensch-Computer-Interaktion
%U https://opus.bibliothek.uni-wuerzburg.de/frontdoor/index/index/docId/30573https://nbn-resolving.org/urn:nbn:de:bvb:20-opus-305730

Empathic Accuracy and Mental Effort During Remote Assessments of Emotions. Huber, Stephan; Rath\ss{}, Natalie. In Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, of CHI ’23. Association for Computing Machinery, Hamburg, Germany, 2023.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

Observing users in remote settings is unfavorable because it adds filters altering the information that underlie judgement. Still, the COVID pandemic led to an unprecedented popularity of remote user experience tests. In this work, we revisited the question, which information is most important for evaluators to assess users’ emotions successfully and efficiently. In an online study, we asked N=55 participants to assess users’ emotions from short videos of 30 interaction situations. As independent variable, we manipulated the combination of the information channels video of users, video of the interactive technology, and audio within subjects. Our findings indicate that empathic accuracy is highest and mental effort is lowest when all stimuli are present. Surprisingly, empathic accuracy was lowest and mental effort highest, when only video of users was available. We discuss these findings in the light of emotion literature focusing on persons’ facial expressions and derive practical implications for remote observations.

@inproceedings{10.1145/3544548.3580824,
  abstract = {Observing users in remote settings is unfavorable because it adds filters altering the information that underlie judgement. Still, the COVID pandemic led to an unprecedented popularity of remote user experience tests. In this work, we revisited the question, which information is most important for evaluators to assess users’ emotions successfully and efficiently. In an online study, we asked N=55 participants to assess users’ emotions from short videos of 30 interaction situations. As independent variable, we manipulated the combination of the information channels video of users, video of the interactive technology, and audio within subjects. Our findings indicate that empathic accuracy is highest and mental effort is lowest when all stimuli are present. Surprisingly, empathic accuracy was lowest and mental effort highest, when only video of users was available. We discuss these findings in the light of emotion literature focusing on persons’ facial expressions and derive practical implications for remote observations.},
  address = {New York, NY, USA},
  author = {Huber, Stephan and Rath\ss{}, Natalie},
  booktitle = {Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems},
  keywords = {myown},
  publisher = {Association for Computing Machinery},
  series = {CHI '23},
  title = {Empathic Accuracy and Mental Effort During Remote Assessments of Emotions},
  year = 2023
}

%0 Conference Paper
%1 10.1145/3544548.3580824
%A Huber, Stephan
%A Rath\ss{}, Natalie
%B Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems
%C New York, NY, USA
%D 2023
%I Association for Computing Machinery
%R 10.1145/3544548.3580824
%T Empathic Accuracy and Mental Effort During Remote Assessments of Emotions
%U https://doi.org/10.1145/3544548.3580824
%X Observing users in remote settings is unfavorable because it adds filters altering the information that underlie judgement. Still, the COVID pandemic led to an unprecedented popularity of remote user experience tests. In this work, we revisited the question, which information is most important for evaluators to assess users’ emotions successfully and efficiently. In an online study, we asked N=55 participants to assess users’ emotions from short videos of 30 interaction situations. As independent variable, we manipulated the combination of the information channels video of users, video of the interactive technology, and audio within subjects. Our findings indicate that empathic accuracy is highest and mental effort is lowest when all stimuli are present. Surprisingly, empathic accuracy was lowest and mental effort highest, when only video of users was available. We discuss these findings in the light of emotion literature focusing on persons’ facial expressions and derive practical implications for remote observations.
%@ 9781450394215

Hiring an AI: The Design of an Artificial Team-Member for Anesthesiology. Huber, Stephan; Papenfuß, Nathalie; Grundgeiger, Tobias; Basch, Johannes; Happel, Oliver. In CHI’23 workshop on Intelligent Data-Driven Health Interfaces. 2023.

[ BibTeX ]
[ EndNote ]
[ URL ]

@inproceedings{RN1473,
  author = {Huber, Stephan and Papenfuß, Nathalie and Grundgeiger, Tobias and Basch, Johannes and Happel, Oliver},
  booktitle = {CHI’23 workshop on Intelligent Data-Driven Health Interfaces},
  keywords = {grundgeiger},
  title = {Hiring an AI: The Design of an Artificial Team-Member for Anesthesiology},
  type = {Conference Proceedings},
  year = 2023
}

%0 Conference Paper
%1 RN1473
%A Huber, Stephan
%A Papenfuß, Nathalie
%A Grundgeiger, Tobias
%A Basch, Johannes
%A Happel, Oliver
%B CHI’23 workshop on Intelligent Data-Driven Health Interfaces
%D 2023
%T Hiring an AI: The Design of an Artificial Team-Member for Anesthesiology
%U https://iddhi2022.create.aau.dk/?page_id=53

Side Effects of Increasing Participation in a Contextual Design Process: A Knowledge Management Case Study. Papenfuß, Nathalie; Spangenberger, Carina; Huber, Stephan. In Mensch und Computer 2022, of MuC ’22, M. Mühlhäuser, C. Reuter, B. Pfleging, T. Kosch, A. Matviienko, K. Gerling, S. Mayer, W. Heuten, T. Döring, F. Müller, M. Schmitz (eds.), pp. 333–337. ACM, New York, NY, USA, 2022.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

In a previous case study, we carried out the Contextual Design Process, a user-centred design process, with additional elements of Participatory Design in cooperation with a microenterprise facing the challenge of knowledge management. By involving the users in the ideation phase, we noticed several side effects on the company and its members. Using Reflexive Thematic Analysis, we identified patterns revealing these observed effects of our work. The Contextual Design Process promoted the awareness of the company’s internal status focusing problems and the independent addressing of them. In particular the participatory Wall Walk with the company members served as a key event for changes in the company. Furthermore, we discuss our findings on the challenges and implications of a small and consistent user group throughout the user-centred and participatory process.

@inproceedings{Papenfu__2022,
  abstract = {In a previous case study, we carried out the Contextual Design Process, a user-centred design process, with additional elements of Participatory Design in cooperation with a microenterprise facing the challenge of knowledge management. By involving the users in the ideation phase, we noticed several side effects on the company and its members. Using Reflexive Thematic Analysis, we identified patterns revealing these observed effects of our work. The Contextual Design Process promoted the awareness of the company’s internal status focusing problems and the independent addressing of them. In particular the participatory Wall Walk with the company members served as a key event for changes in the company. Furthermore, we discuss our findings on the challenges and implications of a small and consistent user group throughout the user-centred and participatory process.},
  address = {New York, NY, USA},
  author = {Papenfuß, Nathalie and Spangenberger, Carina and Huber, Stephan},
  booktitle = {Mensch und Computer 2022},
  editor = {Mühlhäuser, Max and Reuter, Christian and Pfleging, Bastian and Kosch, Thomas and Matviienko, Andrii and Gerling, Kathrin and Mayer, Sven and Heuten, Wilko and Döring, Tanja and Müller, Florian and Schmitz, Martin},
  keywords = {spangenberger},
  month = {09},
  pages = {333–337},
  publisher = {ACM},
  series = {MuC ’22},
  title = {Side Effects of Increasing Participation in a Contextual Design Process: A Knowledge Management Case Study},
  year = 2022
}

%0 Conference Paper
%1 Papenfu__2022
%A Papenfuß, Nathalie
%A Spangenberger, Carina
%A Huber, Stephan
%B Mensch und Computer 2022
%C New York, NY, USA
%D 2022
%E Mühlhäuser, Max
%E Reuter, Christian
%E Pfleging, Bastian
%E Kosch, Thomas
%E Matviienko, Andrii
%E Gerling, Kathrin
%E Mayer, Sven
%E Heuten, Wilko
%E Döring, Tanja
%E Müller, Florian
%E Schmitz, Martin
%I ACM
%P 333–337
%R 10.1145/3543758.3547535
%T Side Effects of Increasing Participation in a Contextual Design Process: A Knowledge Management Case Study
%U http://dx.doi.org/10.1145/3543758.3547535
%X In a previous case study, we carried out the Contextual Design Process, a user-centred design process, with additional elements of Participatory Design in cooperation with a microenterprise facing the challenge of knowledge management. By involving the users in the ideation phase, we noticed several side effects on the company and its members. Using Reflexive Thematic Analysis, we identified patterns revealing these observed effects of our work. The Contextual Design Process promoted the awareness of the company’s internal status focusing problems and the independent addressing of them. In particular the participatory Wall Walk with the company members served as a key event for changes in the company. Furthermore, we discuss our findings on the challenges and implications of a small and consistent user group throughout the user-centred and participatory process.

Toward User Experience in ATC: Exploring Novel Interface Concepts for Air Traffic Control. Huber, Stephan; Gramlich, Johanna; Pauli, Selina; Mundschenk, Simon; Haugg, Eliana; Grundgeiger, Tobias. In Interacting with Computers, p. iwac032. 2022.

[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

@article{RN1427,
  author = {Huber, Stephan and Gramlich, Johanna and Pauli, Selina and Mundschenk, Simon and Haugg, Eliana and Grundgeiger, Tobias},
  journal = {Interacting with Computers},
  keywords = {grundgeiger},
  pages = {iwac032},
  title = {Toward User Experience in ATC: Exploring Novel Interface Concepts for Air Traffic Control},
  type = {Journal Article},
  year = 2022
}

%0 Journal Article
%1 RN1427
%A Huber, Stephan
%A Gramlich, Johanna
%A Pauli, Selina
%A Mundschenk, Simon
%A Haugg, Eliana
%A Grundgeiger, Tobias
%D 2022
%J Interacting with Computers
%P iwac032
%R 10.1093/iwc/iwac032
%T Toward User Experience in ATC: Exploring Novel Interface Concepts for Air Traffic Control
%U https://doi.org/10.1093/iwc/iwac032

Image schematic metaphors in air traffic controllers’ language. Huber, Stephan; Schulz, Patrick; Hauke, Eric; Hurtienne, Jörn. In The Sixth Image Schema Day (ISD6), pp. 1–9. CEUR Workshop Proceedings, 2022.

[ BibTeX ]
[ EndNote ]
[ URL ]

@inproceedings{RN1286,
  author = {Huber, Stephan and Schulz, Patrick and Hauke, Eric and Hurtienne, Jörn},
  booktitle = {The Sixth Image Schema Day (ISD6)},
  keywords = {hurtienne},
  pages = {1-9},
  publisher = {CEUR Workshop Proceedings},
  title = {Image schematic metaphors in air traffic controllers' language},
  type = {Conference Proceedings},
  year = 2022
}

%0 Conference Paper
%1 RN1286
%A Huber, Stephan
%A Schulz, Patrick
%A Hauke, Eric
%A Hurtienne, Jörn
%B The Sixth Image Schema Day (ISD6)
%D 2022
%I CEUR Workshop Proceedings
%P 1-9
%T Image schematic metaphors in air traffic controllers' language
%U http://ceur-ws.org/Vol-3140/paper2.pdf

Vibrotactile Navigation for Visually Impaired People. Huber, Stephan; Alieva, Anastasia; Lutz, Aaron. In Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility, of ASSETS ’22. Association for Computing Machinery, Athens, Greece, 2022.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

One of the largest impediments to autonomous grocery shopping for blind people is navigation. In a still ongoing multi-year research process we followed a user centred approach to explore how visually impaired people can be supported in indoor navigational issues, whether vibrotactiles are the right channel for this, where the actuators should sit on the body, whether the hardware solution would be acceptable for people to use on a daily basis in public and how they feel about the system after three weeks of usage.

@inproceedings{10.1145/3517428.3550387,
  abstract = {One of the largest impediments to autonomous grocery shopping for blind people is navigation. In a still ongoing multi-year research process we followed a user centred approach to explore how visually impaired people can be supported in indoor navigational issues, whether vibrotactiles are the right channel for this, where the actuators should sit on the body, whether the hardware solution would be acceptable for people to use on a daily basis in public and how they feel about the system after three weeks of usage.},
  address = {New York, NY, USA},
  author = {Huber, Stephan and Alieva, Anastasia and Lutz, Aaron},
  booktitle = {Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility},
  keywords = {myown},
  publisher = {Association for Computing Machinery},
  series = {ASSETS '22},
  title = {Vibrotactile Navigation for Visually Impaired People},
  year = 2022
}

%0 Conference Paper
%1 10.1145/3517428.3550387
%A Huber, Stephan
%A Alieva, Anastasia
%A Lutz, Aaron
%B Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility
%C New York, NY, USA
%D 2022
%I Association for Computing Machinery
%R 10.1145/3517428.3550387
%T Vibrotactile Navigation for Visually Impaired People
%U https://doi.org/10.1145/3517428.3550387
%X One of the largest impediments to autonomous grocery shopping for blind people is navigation. In a still ongoing multi-year research process we followed a user centred approach to explore how visually impaired people can be supported in indoor navigational issues, whether vibrotactiles are the right channel for this, where the actuators should sit on the body, whether the hardware solution would be acceptable for people to use on a daily basis in public and how they feel about the system after three weeks of usage.
%@ 9781450392587

Fin, Whale, Coin and Flatterer: Exploring Tangibles for Air Traffic Control. Gramlich, Johanna; Pauli, Selina; Huber, Stephan; Baur, Cordula; Hurtienne, Jörn. In Proceedings of the Sixteenth International Conference on Tangible, Embedded, and Embodied Interaction, of TEI ’22. Association for Computing Machinery, Daejeon, Republic of Korea, 2022.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

Air traffic control (ATC) is a safety-critical work domain that has a history of applying tangible elements in its workstations. In the past, development was mostly technology-driven, which resulted in usability challenges like handling multiple input and output devices. In this work, we followed a user-centred design approach with air traffic controllers (ATCOs). Starting from the users’ need for haptic feedback, we developed a novel tangible interaction concept for ATC. We iterated a set of tangibles – Fin, Whale, Coin, and Flatterer – based on formative evaluations with 24 ATCOs. From our qualitative results we extracted dimensions relevant to ATCOs‘ user experience including familiarity, efficiency and engagement. Our results can provide guidance and inspiration for the design of future ATC interfaces.

@inproceedings{10.1145/3490149.3502260,
  abstract = {Air traffic control (ATC) is a safety-critical work domain that has a history of applying tangible elements in its workstations. In the past, development was mostly technology-driven, which resulted in usability challenges like handling multiple input and output devices. In this work, we followed a user-centred design approach with air traffic controllers (ATCOs). Starting from the users’ need for haptic feedback, we developed a novel tangible interaction concept for ATC. We iterated a set of tangibles – Fin, Whale, Coin, and Flatterer – based on formative evaluations with 24 ATCOs. From our qualitative results we extracted dimensions relevant to ATCOs‘ user experience including familiarity, efficiency and engagement. Our results can provide guidance and inspiration for the design of future ATC interfaces.},
  address = {New York, NY, USA},
  author = {Gramlich, Johanna and Pauli, Selina and Huber, Stephan and Baur, Cordula and Hurtienne, J\"{o}rn},
  booktitle = {Proceedings of the Sixteenth International Conference on Tangible, Embedded, and Embodied Interaction},
  keywords = {hurtienne},
  publisher = {Association for Computing Machinery},
  series = {TEI '22},
  title = {Fin, Whale, Coin and Flatterer: Exploring Tangibles for Air Traffic Control},
  year = 2022
}

%0 Conference Paper
%1 10.1145/3490149.3502260
%A Gramlich, Johanna
%A Pauli, Selina
%A Huber, Stephan
%A Baur, Cordula
%A Hurtienne, Jörn
%B Proceedings of the Sixteenth International Conference on Tangible, Embedded, and Embodied Interaction
%C New York, NY, USA
%D 2022
%I Association for Computing Machinery
%R 10.1145/3490149.3502260
%T Fin, Whale, Coin and Flatterer: Exploring Tangibles for Air Traffic Control
%U https://doi.org/10.1145/3490149.3502260
%X Air traffic control (ATC) is a safety-critical work domain that has a history of applying tangible elements in its workstations. In the past, development was mostly technology-driven, which resulted in usability challenges like handling multiple input and output devices. In this work, we followed a user-centred design approach with air traffic controllers (ATCOs). Starting from the users’ need for haptic feedback, we developed a novel tangible interaction concept for ATC. We iterated a set of tangibles – Fin, Whale, Coin, and Flatterer – based on formative evaluations with 24 ATCOs. From our qualitative results we extracted dimensions relevant to ATCOs‘ user experience including familiarity, efficiency and engagement. Our results can provide guidance and inspiration for the design of future ATC interfaces.
%@ 9781450391474

Impressions at First Touch: Insights on how visually impaired persons form their first impressions of technology. Abendschein, Robin; Pauli, Selina; Schmid, Lukas; Huber, Stephan. In Proceedings of the Fifteenth International Conference on Tangible, Embedded, and Embodied Interaction, of TEI ’21, pp. 1–8. ACM, 2021.

[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

@inproceedings{abendschein2021impressions,
  author = {Abendschein, Robin and Pauli, Selina and Schmid, Lukas and Huber, Stephan},
  booktitle = {Proceedings of the Fifteenth International Conference on Tangible, Embedded, and Embodied Interaction},
  keywords = {abendschein},
  month = {02},
  pages = {1–8},
  publisher = {ACM},
  series = {TEI ’21},
  title = {Impressions at First Touch: Insights on how visually impaired persons form their first impressions of technology},
  year = 2021
}

%0 Conference Paper
%1 abendschein2021impressions
%A Abendschein, Robin
%A Pauli, Selina
%A Schmid, Lukas
%A Huber, Stephan
%B Proceedings of the Fifteenth International Conference on Tangible, Embedded, and Embodied Interaction
%D 2021
%I ACM
%P 1–8
%R 10.1145/3430524.3442459
%T Impressions at First Touch: Insights on how visually impaired persons form their first impressions of technology
%U http://dx.doi.org/10.1145/3430524.3442459

Ecological Interface Design for a Spacing Assistant in Approach Control. Kuge, Jeremias; Huber, Stephan; Haugg, Eliana; Grundgeiger, Tobias. 2021.

[ BibTeX ]
[ EndNote ]

@presentation{kuge2021ecological,
  author = {Kuge, Jeremias and Huber, Stephan and Haugg, Eliana and Grundgeiger, Tobias},
  keywords = {grundgeiger},
  title = {Ecological Interface Design for a Spacing Assistant in Approach Control},
  year = 2021
}

%0 Generic
%1 kuge2021ecological
%A Kuge, Jeremias
%A Huber, Stephan
%A Haugg, Eliana
%A Grundgeiger, Tobias
%D 2021
%T Ecological Interface Design for a Spacing Assistant in Approach Control

Comparing Apples and Oranges: Human and Computer Clustered Affinity Diagrams Under the Microscope. Borlinghaus, Parzival; Huber, Stephan. In Proceedings of the 26th International Conference on Intelligent User Interfaces, of IUI ’21, pp. 413–422. Association for Computing Machinery, College Station, TX, USA, 2021.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

Affinity diagramming is a crucial yet time-consuming part of user research in human-centered design. In short, building affinity diagrams involves the hierarchical bottom-up clustering of user statements and observations, which later allow to derive insights and inspire design ideas. To support designers in this process, as a first contribution, we explored seven text-mining models for pre-clustering affinity notes and suggest fastText as most appropriate. Since affinity diagrams are not deterministic, there is no established measure to assess their quality. Our second contribution is, therefore, a thorough examination of the potential of fastText-clusters for design teams regarding technical, psychological and performance-related measures. Compared to reference ‘human built’ affinity diagrams, the fastText-clusters resulted in an overlap index of M = .694 (SD = .034). Surprisingly, a study with four design teams clustering small sets (112 notes) of pre-clustered or randomized affinity notes indicated an increased discussion overhead caused by algorithmic support that led to a decrease in both, efficiency and quality. As a third contribution, we report qualitative data from the instances, where algorithmic support failed designers’ expectations. We conclude that more research on the appropriate time and manner of pre-clustered data presentation is required to harness the full potential of algorithmic support while preserving the spirit of affinity diagramming.

@inproceedings{10.1145/3397481.3450674,
  abstract = {Affinity diagramming is a crucial yet time-consuming part of user research in human-centered design. In short, building affinity diagrams involves the hierarchical bottom-up clustering of user statements and observations, which later allow to derive insights and inspire design ideas. To support designers in this process, as a first contribution, we explored seven text-mining models for pre-clustering affinity notes and suggest fastText as most appropriate. Since affinity diagrams are not deterministic, there is no established measure to assess their quality. Our second contribution is, therefore, a thorough examination of the potential of fastText-clusters for design teams regarding technical, psychological and performance-related measures. Compared to reference ‘human built’ affinity diagrams, the fastText-clusters resulted in an overlap index of M = .694 (SD = .034). Surprisingly, a study with four design teams clustering small sets (112 notes) of pre-clustered or randomized affinity notes indicated an increased discussion overhead caused by algorithmic support that led to a decrease in both, efficiency and quality. As a third contribution, we report qualitative data from the instances, where algorithmic support failed designers’ expectations. We conclude that more research on the appropriate time and manner of pre-clustered data presentation is required to harness the full potential of algorithmic support while preserving the spirit of affinity diagramming.},
  address = {New York, NY, USA},
  author = {Borlinghaus, Parzival and Huber, Stephan},
  booktitle = {Proceedings of the 26th International Conference on Intelligent User Interfaces},
  keywords = {myown},
  pages = {413–422},
  publisher = {Association for Computing Machinery},
  series = {IUI '21},
  title = {Comparing Apples and Oranges: Human and Computer Clustered Affinity Diagrams Under the Microscope},
  year = 2021
}

%0 Conference Paper
%1 10.1145/3397481.3450674
%A Borlinghaus, Parzival
%A Huber, Stephan
%B Proceedings of the 26th International Conference on Intelligent User Interfaces
%C New York, NY, USA
%D 2021
%I Association for Computing Machinery
%P 413–422
%R 10.1145/3397481.3450674
%T Comparing Apples and Oranges: Human and Computer Clustered Affinity Diagrams Under the Microscope
%U https://doi.org/10.1145/3397481.3450674
%X Affinity diagramming is a crucial yet time-consuming part of user research in human-centered design. In short, building affinity diagrams involves the hierarchical bottom-up clustering of user statements and observations, which later allow to derive insights and inspire design ideas. To support designers in this process, as a first contribution, we explored seven text-mining models for pre-clustering affinity notes and suggest fastText as most appropriate. Since affinity diagrams are not deterministic, there is no established measure to assess their quality. Our second contribution is, therefore, a thorough examination of the potential of fastText-clusters for design teams regarding technical, psychological and performance-related measures. Compared to reference ‘human built’ affinity diagrams, the fastText-clusters resulted in an overlap index of M = .694 (SD = .034). Surprisingly, a study with four design teams clustering small sets (112 notes) of pre-clustered or randomized affinity notes indicated an increased discussion overhead caused by algorithmic support that led to a decrease in both, efficiency and quality. As a third contribution, we report qualitative data from the instances, where algorithmic support failed designers’ expectations. We conclude that more research on the appropriate time and manner of pre-clustered data presentation is required to harness the full potential of algorithmic support while preserving the spirit of affinity diagramming.
%@ 9781450380171

From Paper Flight Strips to Digital Strip Systems: Changes and Similarities in Air Traffic Control Work Practices. Huber, Stephan; Gramlich, Johanna; Grundgeiger, Tobias. In Proc. ACM Hum.-Comput. Interact., 4(CSCW1). Association for Computing Machinery, New York, NY, USA, 2020.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

To increase capacity and safety in air traffic control, digital strip systems have superseded paper strips in lower airspace control centers in Europe. Previous ethnographic studies on paper strip systems anticipated a radical change in work practices with digital strip systems, but we are not aware of any studies that evaluated these predictions. We carried out contextual inquiries with controllers and focused on face-to-face and radio communication, interactions with the digital strip system and the workspace in general. In turn, we contribute (1) detailed descriptions of controllers' work practices, such as using tacit information from radio communication and 'standard advocates vs. tinkerers' operation modes, (2) respective implications for design and (3) discuss how the observed work practices are similar or different from the reported practices in the literature of the two preceding decades. Our key insights are, that documentation speed is faster with digital strips, although a high load in the case of radio frequency persists. Controllers retrieve tacit information from the radio communication and combine it with scattered cues from several displays to form empathic decisions that sometimes exceed the standard protocol. We conclude that the role of tacit information holds opportunities for future flight systems and should be considered in a holistic approach to individualized workspaces for controllers.

@article{10.1145/3392833,
  abstract = {To increase capacity and safety in air traffic control, digital strip systems have superseded paper strips in lower airspace control centers in Europe. Previous ethnographic studies on paper strip systems anticipated a radical change in work practices with digital strip systems, but we are not aware of any studies that evaluated these predictions. We carried out contextual inquiries with controllers and focused on face-to-face and radio communication, interactions with the digital strip system and the workspace in general. In turn, we contribute (1) detailed descriptions of controllers' work practices, such as using tacit information from radio communication and 'standard advocates vs. tinkerers' operation modes, (2) respective implications for design and (3) discuss how the observed work practices are similar or different from the reported practices in the literature of the two preceding decades. Our key insights are, that documentation speed is faster with digital strips, although a high load in the case of radio frequency persists. Controllers retrieve tacit information from the radio communication and combine it with scattered cues from several displays to form empathic decisions that sometimes exceed the standard protocol. We conclude that the role of tacit information holds opportunities for future flight systems and should be considered in a holistic approach to individualized workspaces for controllers.},
  address = {New York, NY, USA},
  author = {Huber, Stephan and Gramlich, Johanna and Grundgeiger, Tobias},
  journal = {Proc. ACM Hum.-Comput. Interact.},
  keywords = {grundgeiger},
  month = {05},
  number = {CSCW1},
  publisher = {Association for Computing Machinery},
  title = {From Paper Flight Strips to Digital Strip Systems: Changes and Similarities in Air Traffic Control Work Practices},
  volume = 4,
  year = 2020
}

%0 Journal Article
%1 10.1145/3392833
%A Huber, Stephan
%A Gramlich, Johanna
%A Grundgeiger, Tobias
%C New York, NY, USA
%D 2020
%I Association for Computing Machinery
%J Proc. ACM Hum.-Comput. Interact.
%N CSCW1
%R 10.1145/3392833
%T From Paper Flight Strips to Digital Strip Systems: Changes and Similarities in Air Traffic Control Work Practices
%U https://doi.org/10.1145/3392833
%V 4
%X To increase capacity and safety in air traffic control, digital strip systems have superseded paper strips in lower airspace control centers in Europe. Previous ethnographic studies on paper strip systems anticipated a radical change in work practices with digital strip systems, but we are not aware of any studies that evaluated these predictions. We carried out contextual inquiries with controllers and focused on face-to-face and radio communication, interactions with the digital strip system and the workspace in general. In turn, we contribute (1) detailed descriptions of controllers' work practices, such as using tacit information from radio communication and 'standard advocates vs. tinkerers' operation modes, (2) respective implications for design and (3) discuss how the observed work practices are similar or different from the reported practices in the literature of the two preceding decades. Our key insights are, that documentation speed is faster with digital strips, although a high load in the case of radio frequency persists. Controllers retrieve tacit information from the radio communication and combine it with scattered cues from several displays to form empathic decisions that sometimes exceed the standard protocol. We conclude that the role of tacit information holds opportunities for future flight systems and should be considered in a holistic approach to individualized workspaces for controllers.

Cognitive aids in acute care: investigating how cognitive aids affect and support in-hospital emergency teams. Grundgeiger, Tobias; Huber, Stephan; Reinhardt, Daniel; Steinisch, Andreas; Happel, Oliver; Wurmb, Thomas. In , p. 654-. Glasgow, UK, 2019.

[ BibTeX ]
[ EndNote ]
[ DOI ]

@proceedings{grundgeiger2019cognitive,
  address = {Glasgow, UK},
  author = {Grundgeiger, Tobias and Huber, Stephan and Reinhardt, Daniel and Steinisch, Andreas and Happel, Oliver and Wurmb, Thomas},
  booktitle = {2019 Conference on Human Factors in Computing Systems (CHI ’19)},
  keywords = {grundgeiger},
  pages = {654–},
  title = {Cognitive aids in acute care: investigating how cognitive aids affect and support in-hospital emergency teams},
  year = 2019
}

%0 Conference Proceedings
%1 grundgeiger2019cognitive
%A Grundgeiger, Tobias
%A Huber, Stephan
%A Reinhardt, Daniel
%A Steinisch, Andreas
%A Happel, Oliver
%A Wurmb, Thomas
%B 2019 Conference on Human Factors in Computing Systems (CHI ’19)
%C Glasgow, UK
%D 2019
%P 654--
%R 10.1145/3290605.3300884
%T Cognitive aids in acute care: investigating how cognitive aids affect and support in-hospital emergency teams

Tangible Objects for Reminiscing in Dementia Care. Huber, Stephan; Berner, Renate; Uhlig, Martina; Klein, Peter; Hurtienne, Jörn. In Proceedings of the Thirteenth International Conference on Tangible, Embedded, and Embodied Interaction, of TEI ’19, pp. 15–24. Association for Computing Machinery, Tempe, Arizona, USA, 2019.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

Reminiscence in dementia care often does not make use of interactive technology. In this work we present a study conducted in two dementia care facilities aimed at developing prototypes for reminiscence. We conducted contextual inquiries over a week to learn how 80 people with varying stages of dementia reminisce throughout the day. We present resulting needs and three tangible prototypes designed to facilitate reminiscence. These prototypes - the pyramid, the set of drawers and the jukebox - were tested in three exploratory field studies. We elaborate on the features of the prototypes that facilitated communication and reminiscence and share insights from failures that need to be considered when designing tangibles in the dementia context. To visualize both positive and negative aspects we introduce a model of successful interaction in the dementia context.

@inproceedings{10.1145/3294109.3295632,
  abstract = {Reminiscence in dementia care often does not make use of interactive technology. In this work we present a study conducted in two dementia care facilities aimed at developing prototypes for reminiscence. We conducted contextual inquiries over a week to learn how 80 people with varying stages of dementia reminisce throughout the day. We present resulting needs and three tangible prototypes designed to facilitate reminiscence. These prototypes - the pyramid, the set of drawers and the jukebox - were tested in three exploratory field studies. We elaborate on the features of the prototypes that facilitated communication and reminiscence and share insights from failures that need to be considered when designing tangibles in the dementia context. To visualize both positive and negative aspects we introduce a model of successful interaction in the dementia context.},
  address = {New York, NY, USA},
  author = {Huber, Stephan and Berner, Renate and Uhlig, Martina and Klein, Peter and Hurtienne, J\"{o}rn},
  booktitle = {Proceedings of the Thirteenth International Conference on Tangible, Embedded, and Embodied Interaction},
  keywords = {hurtienne},
  pages = {15–24},
  publisher = {Association for Computing Machinery},
  series = {TEI '19},
  title = {Tangible Objects for Reminiscing in Dementia Care},
  year = 2019
}

%0 Conference Paper
%1 10.1145/3294109.3295632
%A Huber, Stephan
%A Berner, Renate
%A Uhlig, Martina
%A Klein, Peter
%A Hurtienne, Jörn
%B Proceedings of the Thirteenth International Conference on Tangible, Embedded, and Embodied Interaction
%C New York, NY, USA
%D 2019
%I Association for Computing Machinery
%P 15–24
%R 10.1145/3294109.3295632
%T Tangible Objects for Reminiscing in Dementia Care
%U https://doi.org/10.1145/3294109.3295632
%X Reminiscence in dementia care often does not make use of interactive technology. In this work we present a study conducted in two dementia care facilities aimed at developing prototypes for reminiscence. We conducted contextual inquiries over a week to learn how 80 people with varying stages of dementia reminisce throughout the day. We present resulting needs and three tangible prototypes designed to facilitate reminiscence. These prototypes - the pyramid, the set of drawers and the jukebox - were tested in three exploratory field studies. We elaborate on the features of the prototypes that facilitated communication and reminiscence and share insights from failures that need to be considered when designing tangibles in the dementia context. To visualize both positive and negative aspects we introduce a model of successful interaction in the dementia context.
%@ 9781450361965

Gartenfreund: Exploring the Botanical Garden with an Inclusive App. Birnstiel, Sandra; Steinmüller, Benedikt; Bissinger, Kerstin; Doll-Gerstendörfer, Simone; Huber, Stephan. In Proceedings of Mensch Und Computer 2019, of MuC ’19, pp. 499–502. Association for Computing Machinery, Hamburg, Germany, 2019.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

Many museums exclude visually impaired people by offering only visual presentations of exhibition pieces. To improve the experience of the botanical garden in Würzburg for visually impaired people, we conducted a human centered design process with blind self-experiences and contextual interviews with two experts. From the qualitative insights we prototypically designed the inclusive smartphone app Gartenfreund. Gartenfreund consists of an NFC triggered audio guide with precise path descriptions to the next station and an interactive soundscape that produces animal sounds from the canopy level at which the phone is pointed. A preliminary evaluation shows that sighted and visually impaired participants could use the app without any usability problems and that the path descriptions need to be shorter and supported by a tactile orientation system for blind users. Our main contributions are the insights from user research and the inclusive app Gartenfreund. In future work we will iterate the design and conduct a more extensive evaluation involving both blind and sighted users.

@inproceedings{10.1145/3340764.3344446,
  abstract = {Many museums exclude visually impaired people by offering only visual presentations of exhibition pieces. To improve the experience of the botanical garden in W\"{u}rzburg for visually impaired people, we conducted a human centered design process with blind self-experiences and contextual interviews with two experts. From the qualitative insights we prototypically designed the inclusive smartphone app Gartenfreund. Gartenfreund consists of an NFC triggered audio guide with precise path descriptions to the next station and an interactive soundscape that produces animal sounds from the canopy level at which the phone is pointed. A preliminary evaluation shows that sighted and visually impaired participants could use the app without any usability problems and that the path descriptions need to be shorter and supported by a tactile orientation system for blind users. Our main contributions are the insights from user research and the inclusive app Gartenfreund. In future work we will iterate the design and conduct a more extensive evaluation involving both blind and sighted users.},
  address = {New York, NY, USA},
  author = {Birnstiel, Sandra and Steinm\"{u}ller, Benedikt and Bissinger, Kerstin and Doll-Gerstend\"{o}rfer, Simone and Huber, Stephan},
  booktitle = {Proceedings of Mensch Und Computer 2019},
  keywords = {myown},
  pages = {499–502},
  publisher = {Association for Computing Machinery},
  series = {MuC '19},
  title = {Gartenfreund: Exploring the Botanical Garden with an Inclusive App},
  year = 2019
}

%0 Conference Paper
%1 10.1145/3340764.3344446
%A Birnstiel, Sandra
%A Steinmüller, Benedikt
%A Bissinger, Kerstin
%A Doll-Gerstendörfer, Simone
%A Huber, Stephan
%B Proceedings of Mensch Und Computer 2019
%C New York, NY, USA
%D 2019
%I Association for Computing Machinery
%P 499–502
%R 10.1145/3340764.3344446
%T Gartenfreund: Exploring the Botanical Garden with an Inclusive App
%U https://doi.org/10.1145/3340764.3344446
%X Many museums exclude visually impaired people by offering only visual presentations of exhibition pieces. To improve the experience of the botanical garden in Würzburg for visually impaired people, we conducted a human centered design process with blind self-experiences and contextual interviews with two experts. From the qualitative insights we prototypically designed the inclusive smartphone app Gartenfreund. Gartenfreund consists of an NFC triggered audio guide with precise path descriptions to the next station and an interactive soundscape that produces animal sounds from the canopy level at which the phone is pointed. A preliminary evaluation shows that sighted and visually impaired participants could use the app without any usability problems and that the path descriptions need to be shorter and supported by a tactile orientation system for blind users. Our main contributions are the insights from user research and the inclusive app Gartenfreund. In future work we will iterate the design and conduct a more extensive evaluation involving both blind and sighted users.
%@ 9781450371988

In(ter)active Dementia. Huber, Stephan. In Presentation at the CHI4Evil Workshop, CHI 2019. 2019.

[ BibTeX ]
[ EndNote ]
[ URL ]

@inproceedings{RN1986,
  author = {Huber, Stephan},
  booktitle = {Presentation at the CHI4Evil Workshop, CHI 2019},
  keywords = {myown},
  title = {In(ter)active Dementia},
  type = {Conference Proceedings},
  year = 2019
}

%0 Conference Paper
%1 RN1986
%A Huber, Stephan
%B Presentation at the CHI4Evil Workshop, CHI 2019
%D 2019
%T In(ter)active Dementia
%U https://www.dropbox.com/s/qroorzux9i5i9hp/in%28ter%29active%20dementia.pdf

Cognitive Aids in Acute Care: Investigating How Cognitive Aids Affect and Support In-hospital Emergency Teams. Grundgeiger, Tobias; Huber, Stephan; Reinhardt, Daniel; Steinisch, Andreas; Happel, Oliver; Wurmb, Thomas. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, of CHI ’19, pp. 1–14. Association for Computing Machinery, Glasgow, Scotland Uk, 2019.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

Cognitive aids - artefacts that support a user in the completion of a task at the time - have raised great interest to support healthcare staff during medical emergencies. However, the mechanisms of how cognitive aids support or affect staff remain understudied. We describe the iterative development of a tablet-based cognitive aid application to support in-hospital resuscitation team leaders. We report a summative evaluation of two different versions of the application. Finally, we outline the limitations of current explanations of how cognitive aids work and suggest an approach based on embodied cognition. We discuss how cognitive aids alter the task of the team leader (distributed cognition), the importance of the present team situation (socially situated), and the result of the interaction between mind and environment (sensorimotor coupling). Understanding and considering the implications of introducing cognitive aids may help to increase acceptance and effectiveness of cognitive aids and eventually improve patient safety.

@inproceedings{10.1145/3290605.3300884,
  abstract = {Cognitive aids - artefacts that support a user in the completion of a task at the time - have raised great interest to support healthcare staff during medical emergencies. However, the mechanisms of how cognitive aids support or affect staff remain understudied. We describe the iterative development of a tablet-based cognitive aid application to support in-hospital resuscitation team leaders. We report a summative evaluation of two different versions of the application. Finally, we outline the limitations of current explanations of how cognitive aids work and suggest an approach based on embodied cognition. We discuss how cognitive aids alter the task of the team leader (distributed cognition), the importance of the present team situation (socially situated), and the result of the interaction between mind and environment (sensorimotor coupling). Understanding and considering the implications of introducing cognitive aids may help to increase acceptance and effectiveness of cognitive aids and eventually improve patient safety.},
  address = {New York, NY, USA},
  author = {Grundgeiger, Tobias and Huber, Stephan and Reinhardt, Daniel and Steinisch, Andreas and Happel, Oliver and Wurmb, Thomas},
  booktitle = {Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems},
  keywords = {grundgeiger},
  pages = {1–14},
  publisher = {Association for Computing Machinery},
  series = {CHI '19},
  title = {Cognitive Aids in Acute Care: Investigating How Cognitive Aids Affect and Support In-hospital Emergency Teams},
  year = 2019
}

%0 Conference Paper
%1 10.1145/3290605.3300884
%A Grundgeiger, Tobias
%A Huber, Stephan
%A Reinhardt, Daniel
%A Steinisch, Andreas
%A Happel, Oliver
%A Wurmb, Thomas
%B Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
%C New York, NY, USA
%D 2019
%I Association for Computing Machinery
%P 1–14
%R 10.1145/3290605.3300884
%T Cognitive Aids in Acute Care: Investigating How Cognitive Aids Affect and Support In-hospital Emergency Teams
%U https://doi.org/10.1145/3290605.3300884
%X Cognitive aids - artefacts that support a user in the completion of a task at the time - have raised great interest to support healthcare staff during medical emergencies. However, the mechanisms of how cognitive aids support or affect staff remain understudied. We describe the iterative development of a tablet-based cognitive aid application to support in-hospital resuscitation team leaders. We report a summative evaluation of two different versions of the application. Finally, we outline the limitations of current explanations of how cognitive aids work and suggest an approach based on embodied cognition. We discuss how cognitive aids alter the task of the team leader (distributed cognition), the importance of the present team situation (socially situated), and the result of the interaction between mind and environment (sensorimotor coupling). Understanding and considering the implications of introducing cognitive aids may help to increase acceptance and effectiveness of cognitive aids and eventually improve patient safety.
%@ 9781450359702

Proxemo or How to Evaluate User Experience for People with Dementia. Huber, Stephan; Bejan, Alexander; Radzey, Beate; Hurtienne, Jörn. In Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, of CHI EA ’19, pp. 1–6. Association for Computing Machinery, Glasgow, Scotland Uk, 2019.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

Most user experience (UX) evaluation tools require users to self-reflect and to communicate their thoughts (e.g. thinking aloud, retrospective interviews, questionnaires). In the context of designing for people with dementia, however, conditions like aphasia and general cognitive decline restrict the applicability of these methods. In this paper, we report on the iterative design of Proxemo, a smartwatch app for the documentation of observed emotions in people with dementia. Evaluations of Proxemo in dementia care facilities showed that observers considered Proxemo easy to use and preferred it over note-taking on paper. The agreement between different coders was substantial (k = .71). We conclude that Proxemo is a promising tool for UX evaluations in the dementia context - and possibly beyond, but further research on the analysis of its generated data is required.

@inproceedings{10.1145/3290607.3313018,
  abstract = {Most user experience (UX) evaluation tools require users to self-reflect and to communicate their thoughts (e.g. thinking aloud, retrospective interviews, questionnaires). In the context of designing for people with dementia, however, conditions like aphasia and general cognitive decline restrict the applicability of these methods. In this paper, we report on the iterative design of Proxemo, a smartwatch app for the documentation of observed emotions in people with dementia. Evaluations of Proxemo in dementia care facilities showed that observers considered Proxemo easy to use and preferred it over note-taking on paper. The agreement between different coders was substantial (k = .71). We conclude that Proxemo is a promising tool for UX evaluations in the dementia context - and possibly beyond, but further research on the analysis of its generated data is required.},
  address = {New York, NY, USA},
  author = {Huber, Stephan and Bejan, Alexander and Radzey, Beate and Hurtienne, J\"{o}rn},
  booktitle = {Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems},
  keywords = {hurtienne},
  pages = {1–6},
  publisher = {Association for Computing Machinery},
  series = {CHI EA '19},
  title = {Proxemo or How to Evaluate User Experience for People with Dementia},
  year = 2019
}

%0 Conference Paper
%1 10.1145/3290607.3313018
%A Huber, Stephan
%A Bejan, Alexander
%A Radzey, Beate
%A Hurtienne, Jörn
%B Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems
%C New York, NY, USA
%D 2019
%I Association for Computing Machinery
%P 1–6
%R 10.1145/3290607.3313018
%T Proxemo or How to Evaluate User Experience for People with Dementia
%U https://doi.org/10.1145/3290607.3313018
%X Most user experience (UX) evaluation tools require users to self-reflect and to communicate their thoughts (e.g. thinking aloud, retrospective interviews, questionnaires). In the context of designing for people with dementia, however, conditions like aphasia and general cognitive decline restrict the applicability of these methods. In this paper, we report on the iterative design of Proxemo, a smartwatch app for the documentation of observed emotions in people with dementia. Evaluations of Proxemo in dementia care facilities showed that observers considered Proxemo easy to use and preferred it over note-taking on paper. The agreement between different coders was substantial (k = .71). We conclude that Proxemo is a promising tool for UX evaluations in the dementia context - and possibly beyond, but further research on the analysis of its generated data is required.
%@ 9781450359719

Towards a public interface for self-determined reminiscing in residential groups. Huber, Stephan; Preßler, Jan; Hurtienne, Joern. In DementiaLab 2018, p. 10 pages. 2018.

[ BibTeX ]
[ EndNote ]
[ URL ]

@inproceedings{RN514,
  author = {Huber, Stephan and Preßler, Jan and Hurtienne, Joern},
  booktitle = {DementiaLab 2018},
  keywords = {hurtienne},
  pages = {10 pages},
  title = {Towards a public interface for self-determined reminiscing in residential groups},
  type = {Conference Proceedings},
  year = 2018
}

%0 Conference Paper
%1 RN514
%A Huber, Stephan
%A Preßler, Jan
%A Hurtienne, Joern
%B DementiaLab 2018
%D 2018
%P 10 pages
%T Towards a public interface for self-determined reminiscing in residential groups
%U https://s3-eu-west-1.amazonaws.com/pfigshare-u-files/17906795/Paper16DLab2018.pdf

A cognitive aid to support emergency response teams during in hospital cardiac arrest. Huber, Stephan; Grundgeiger, Tobias; Reinhardt, Daniel; Steinisch, Andreas; Happel, Oliver; Wurmb, Thomas. 2018.

[ BibTeX ]
[ EndNote ]
[ URL ]

@misc{RN1983,
  author = {Huber, Stephan and Grundgeiger, Tobias and Reinhardt, Daniel and Steinisch, Andreas and Happel, Oliver and Wurmb, Thomas},
  booktitle = {Human Factors and Ergonomics Society Europe Chapter Annual Meeting 2018, Berlin, Germany},
  keywords = {grundgeiger},
  title = {A cognitive aid to support emergency response teams during in hospital cardiac arrest},
  type = {Conference Presentation},
  year = 2018
}

%0 Generic
%1 RN1983
%A Huber, Stephan
%A Grundgeiger, Tobias
%A Reinhardt, Daniel
%A Steinisch, Andreas
%A Happel, Oliver
%A Wurmb, Thomas
%B Human Factors and Ergonomics Society Europe Chapter Annual Meeting 2018, Berlin, Germany
%D 2018
%T A cognitive aid to support emergency response teams during in hospital cardiac arrest
%U https://www.hfes-europe.org/wp-content/uploads/2014/05/AbstractsBerlin2018.pdf

UX-Evaluationen in der Erinnerungspflege bei Demenz [UX evaluations in reminiscence sessions for people with dementia]. Huber, Stephan; Bejan, Alexander; Radzey, Beate; Berner, Renate; Murko, Patrizia; Hurtienne, Jörn. In Mensch und Computer 2018-Workshopband. 2018.

[ BibTeX ]
[ EndNote ]
[ DOI ]

@inproceedings{RN416,
  author = {Huber, Stephan and Bejan, Alexander and Radzey, Beate and Berner, Renate and Murko, Patrizia and Hurtienne, Jörn},
  journal = {Mensch und Computer 2018-Workshopband},
  keywords = {hurtienne},
  title = {UX-Evaluationen in der Erinnerungspflege bei Demenz [UX evaluations in reminiscence sessions for people with dementia]},
  type = {Conference Proceedings},
  year = 2018
}

%0 Conference Paper
%1 RN416
%A Huber, Stephan
%A Bejan, Alexander
%A Radzey, Beate
%A Berner, Renate
%A Murko, Patrizia
%A Hurtienne, Jörn
%D 2018
%J Mensch und Computer 2018-Workshopband
%R https://doi.org/10.18420/muc2018-ws11-0513
%T UX-Evaluationen in der Erinnerungspflege bei Demenz [UX evaluations in reminiscence sessions for people with dementia]

Design für Menschen mit Demenz [Who are the users? – Design for people with dementia]. Huber, Stephan; Hurtienne, Jörn. 2018.

[ BibTeX ]
[ EndNote ]

@conference{RN1985,
  author = {Huber, Stephan and Hurtienne, Jörn},
  keywords = {hurtienne},
  title = {Design für Menschen mit Demenz [Who are the users? – Design for people with dementia]},
  type = {Conference Presentation},
  year = 2018
}

%0 Generic
%1 RN1985
%A Huber, Stephan
%A Hurtienne, Jörn
%D 2018
%T Design für Menschen mit Demenz [Who are the users? – Design for people with dementia]

Microstrategies in interruption management. Huber, Stephan; Weng, Michael; Grundgeiger, Tobias; Sanderson, Penelope. 2018.

[ BibTeX ]
[ EndNote ]

@conference{RN1984,
  author = {Huber, Stephan and Weng, Michael and Grundgeiger, Tobias and Sanderson, Penelope},
  keywords = {grundgeiger},
  title = {Microstrategies in interruption management},
  type = {Conference Presentation},
  year = 2018
}

%0 Generic
%1 RN1984
%A Huber, Stephan
%A Weng, Michael
%A Grundgeiger, Tobias
%A Sanderson, Penelope
%D 2018
%T Microstrategies in interruption management

Interruptions, visual cues, and the microstructure of interaction: Four laboratory studies. Weng, Michael; Huber, Stephan; Vilgan, Elizabeth; Grundgeiger, Tobias; Sanderson, Penelope M. In Int. J. Hum.-Comput. Stud., 103(C), pp. 77–94. Academic Press, Inc., USA, 2017.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

Visual cues relating to an interrupted task can help people recover from workplace interruptions. However, it is unclear whether visual cues relating to their next steps in a primary task may help people manage interruptions. In a previous intensive care unit simulation study, Grundgeiger et al. (2013) found that nurses performing equipment checks were more likely to defer an interruption from a colleague if they could see the next steps of their task on the equipment screen. We abstracted some elements of the simulation study into a controlled laboratory study to test whether visual cues support interruption management. Participants' primary task was to verify a set of linked arithmetic equations presented on a computer page. From time to time, an animated virtual character interrupted the participant to mimic a social interruption, and the participant chose whether or not to defer a response to the interruptions until they finished their page of equations. In four experiments, the independent variable was visual cue (cue versus no cue) and the primary outcome was the proportion of interruptions from the character that the participant deferred so that she or he could complete the page of equations. Experiment 1 (in English) suggested that the visual cue made participants more likely to defer the interruption. However, a potential confound noted in Experiment 1 was eliminated in Experiment 2 (also in English) and the effect of the visual cue disappeared. Experiment 3 (in German) tested a different way to remove the confound and replicated the results of Experiment 2. Finally Experiment 4 (in German) restored the confound and replicated the results of Experiment 1. Participants decisions to defer interruptions can depend on apparently minor properties of their primary task. Visual cues about upcoming primary tasks may encourage people to defer interruptions.In four experiments we tested the role of cues vs. no cues during the interruption lag.Cues were confounded with a greater opportunity to make progress in the primary task.Deferrals were no more frequent with cues vs. no cues if confound was removed.Interruptionmanagement microstrategies revealed sensitivity to time or memory costs.

@article{10.1016/j.ijhcs.2017.02.002,
  abstract = {Visual cues relating to an interrupted task can help people recover from workplace interruptions. However, it is unclear whether visual cues relating to their next steps in a primary task may help people manage interruptions. In a previous intensive care unit simulation study, Grundgeiger et al. (2013) found that nurses performing equipment checks were more likely to defer an interruption from a colleague if they could see the next steps of their task on the equipment screen. We abstracted some elements of the simulation study into a controlled laboratory study to test whether visual cues support interruption management. Participants' primary task was to verify a set of linked arithmetic equations presented on a computer page. From time to time, an animated virtual character interrupted the participant to mimic a social interruption, and the participant chose whether or not to defer a response to the interruptions until they finished their page of equations. In four experiments, the independent variable was visual cue (cue versus no cue) and the primary outcome was the proportion of interruptions from the character that the participant deferred so that she or he could complete the page of equations. Experiment 1 (in English) suggested that the visual cue made participants more likely to defer the interruption. However, a potential confound noted in Experiment 1 was eliminated in Experiment 2 (also in English) and the effect of the visual cue disappeared. Experiment 3 (in German) tested a different way to remove the confound and replicated the results of Experiment 2. Finally Experiment 4 (in German) restored the confound and replicated the results of Experiment 1. Participants decisions to defer interruptions can depend on apparently minor properties of their primary task. Visual cues about upcoming primary tasks may encourage people to defer interruptions.In four experiments we tested the role of cues vs. no cues during the interruption lag.Cues were confounded with a greater opportunity to make progress in the primary task.Deferrals were no more frequent with cues vs. no cues if confound was removed.Interruptionmanagement microstrategies revealed sensitivity to time or memory costs.},
  address = {USA},
  author = {Weng, Michael and Huber, Stephan and Vilgan, Elizabeth and Grundgeiger, Tobias and Sanderson, Penelope M.},
  journal = {Int. J. Hum.-Comput. Stud.},
  keywords = {grundgeiger},
  month = {07},
  number = {C},
  pages = {77–94},
  publisher = {Academic Press, Inc.},
  title = {Interruptions, visual cues, and the microstructure of interaction: Four laboratory studies},
  volume = 103,
  year = 2017
}

%0 Journal Article
%1 10.1016/j.ijhcs.2017.02.002
%A Weng, Michael
%A Huber, Stephan
%A Vilgan, Elizabeth
%A Grundgeiger, Tobias
%A Sanderson, Penelope M.
%C USA
%D 2017
%I Academic Press, Inc.
%J Int. J. Hum.-Comput. Stud.
%N C
%P 77–94
%R 10.1016/j.ijhcs.2017.02.002
%T Interruptions, visual cues, and the microstructure of interaction: Four laboratory studies
%U https://doi.org/10.1016/j.ijhcs.2017.02.002
%V 103
%X Visual cues relating to an interrupted task can help people recover from workplace interruptions. However, it is unclear whether visual cues relating to their next steps in a primary task may help people manage interruptions. In a previous intensive care unit simulation study, Grundgeiger et al. (2013) found that nurses performing equipment checks were more likely to defer an interruption from a colleague if they could see the next steps of their task on the equipment screen. We abstracted some elements of the simulation study into a controlled laboratory study to test whether visual cues support interruption management. Participants' primary task was to verify a set of linked arithmetic equations presented on a computer page. From time to time, an animated virtual character interrupted the participant to mimic a social interruption, and the participant chose whether or not to defer a response to the interruptions until they finished their page of equations. In four experiments, the independent variable was visual cue (cue versus no cue) and the primary outcome was the proportion of interruptions from the character that the participant deferred so that she or he could complete the page of equations. Experiment 1 (in English) suggested that the visual cue made participants more likely to defer the interruption. However, a potential confound noted in Experiment 1 was eliminated in Experiment 2 (also in English) and the effect of the visual cue disappeared. Experiment 3 (in German) tested a different way to remove the confound and replicated the results of Experiment 2. Finally Experiment 4 (in German) restored the confound and replicated the results of Experiment 1. Participants decisions to defer interruptions can depend on apparently minor properties of their primary task. Visual cues about upcoming primary tasks may encourage people to defer interruptions.In four experiments we tested the role of cues vs. no cues during the interruption lag.Cues were confounded with a greater opportunity to make progress in the primary task.Deferrals were no more frequent with cues vs. no cues if confound was removed.Interruptionmanagement microstrategies revealed sensitivity to time or memory costs.

“Cognitive Aid“ und Echtzeit-Dokumentation bei innerklinischen Reanimationen: Weiterentwicklung einer Tablet-PC basierten „App“. Wurmb, Thomas; Huber, Stephan; Grundgeiger, Tobias; Reinhardt, Daniel; Steinisch, Andreas; Happel, Oliver. 2017.

[ BibTeX ]
[ EndNote ]

@misc{RN1982,
  author = {Wurmb, Thomas and Huber, Stephan and Grundgeiger, Tobias and Reinhardt, Daniel and Steinisch, Andreas and Happel, Oliver},
  booktitle = {Presentation at the Wissenschaftliche Arbeitstage Notfallmedizin (WATN) 2017},
  keywords = {grundgeiger},
  title = {“Cognitive Aid“ und Echtzeit-Dokumentation bei innerklinischen Reanimationen: Weiterentwicklung einer Tablet-PC basierten „App“},
  type = {Presentation},
  year = 2017
}

%0 Generic
%1 RN1982
%A Wurmb, Thomas
%A Huber, Stephan
%A Grundgeiger, Tobias
%A Reinhardt, Daniel
%A Steinisch, Andreas
%A Happel, Oliver
%B Presentation at the Wissenschaftliche Arbeitstage Notfallmedizin (WATN) 2017
%D 2017
%T “Cognitive Aid“ und Echtzeit-Dokumentation bei innerklinischen Reanimationen: Weiterentwicklung einer Tablet-PC basierten „App“

Evaluation eines Public Displays für Menschen mit Demenz [Evaluation of a public display for people with dementia]. Huber, Stephan; Berner, Renate; Ly-Tung, Nam; Preßler, Jan; Hurtienne, Jörn. In Mensch und Computer 2017-Workshopband. 2017.

[ BibTeX ]
[ EndNote ]
[ DOI ]

@inproceedings{RN336,
  author = {Huber, Stephan and Berner, Renate and Ly-Tung, Nam and Preßler, Jan and Hurtienne, Jörn},
  booktitle = {Mensch und Computer 2017-Workshopband},
  keywords = {tung},
  title = {Evaluation eines Public Displays für Menschen mit Demenz [Evaluation of a public display for people with dementia]},
  type = {Conference Proceedings},
  year = 2017
}

%0 Conference Paper
%1 RN336
%A Huber, Stephan
%A Berner, Renate
%A Ly-Tung, Nam
%A Preßler, Jan
%A Hurtienne, Jörn
%B Mensch und Computer 2017-Workshopband
%D 2017
%R 10.18420/muc2017-ws17-0410
%T Evaluation eines Public Displays für Menschen mit Demenz [Evaluation of a public display for people with dementia]

Combating Sedentary Behavior: An App Based on a Distributed Prospective Memory Approach. Grundgeiger, Tobias; Pichen, Jürgen; Häfner, Jennifer; Wallmann-Sperlich, Birgit; Löffler, Diana; Huber, Stephan. In Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems, pp. 1632–1639. ACM, 2017.

[ BibTeX ]
[ EndNote ]
[ DOI ]

@inproceedings{grundgeiger2017combating,
  author = {Grundgeiger, Tobias and Pichen, Jürgen and Häfner, Jennifer and Wallmann-Sperlich, Birgit and Löffler, Diana and Huber, Stephan},
  booktitle = {Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems},
  keywords = {grundgeiger},
  pages = {1632-1639},
  publisher = {ACM},
  title = {Combating Sedentary Behavior: An App Based on a Distributed Prospective Memory Approach},
  year = 2017
}

%0 Conference Paper
%1 grundgeiger2017combating
%A Grundgeiger, Tobias
%A Pichen, Jürgen
%A Häfner, Jennifer
%A Wallmann-Sperlich, Birgit
%A Löffler, Diana
%A Huber, Stephan
%B Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems
%D 2017
%I ACM
%P 1632-1639
%R 10.1145/3027063.3053094
%T Combating Sedentary Behavior: An App Based on a Distributed Prospective Memory Approach
%@ 1450346561

Interruptions, visual cues, and the microstructure of interaction: Four laboratory studies. Weng, Michael; Huber, Stephan; Vilgan, Elizabeth; Grundgeiger, Tobias; Sanderson, P. M. In International Journal of Human-Computer Studies, 103, pp. 77–94. 2017.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ DOI ]

Visual cues relating to an interrupted task can help people recover from workplace interruptions. However, it is unclear whether visual cues relating to their next steps in a primary task may help people manage interruptions. In a previous intensive care unit simulation study, Grundgeiger et al. (2013) found that nurses performing equipment checks were more likely to defer an interruption from a colleague if they could see the next steps of their task on the equipment screen. We abstracted some elements of the simulation study into a controlled laboratory study to test whether visual cues support interruption management. Participants' primary task was to verify a set of linked arithmetic equations presented on a computer page. From time to time, an animated virtual character interrupted the participant to mimic a social interruption, and the participant chose whether or not to defer a response to the interruptions until they finished their page of equations. In four experiments, the independent variable was visual cue (cue versus no cue) and the primary outcome was the proportion of interruptions from the character that the participant deferred so that she or he could complete the page of equations. Experiment 1 (in English) suggested that the visual cue made participants more likely to defer the interruption. However, a potential confound noted in Experiment 1 was eliminated in Experiment 2 (also in English) and the effect of the visual cue disappeared. Experiment 3 (in German) tested a different way to remove the confound and replicated the results of Experiment 2. Finally Experiment 4 (in German) restored the confound and replicated the results of Experiment 1. Participants’ decisions to defer interruptions can depend on apparently minor properties of their primary task.

@article{weng2017interruptions,
  abstract = {Visual cues relating to an interrupted task can help people recover from workplace interruptions. However, it is unclear whether visual cues relating to their next steps in a primary task may help people manage interruptions. In a previous intensive care unit simulation study, Grundgeiger et al. (2013) found that nurses performing equipment checks were more likely to defer an interruption from a colleague if they could see the next steps of their task on the equipment screen. We abstracted some elements of the simulation study into a controlled laboratory study to test whether visual cues support interruption management. Participants' primary task was to verify a set of linked arithmetic equations presented on a computer page. From time to time, an animated virtual character interrupted the participant to mimic a social interruption, and the participant chose whether or not to defer a response to the interruptions until they finished their page of equations. In four experiments, the independent variable was visual cue (cue versus no cue) and the primary outcome was the proportion of interruptions from the character that the participant deferred so that she or he could complete the page of equations. Experiment 1 (in English) suggested that the visual cue made participants more likely to defer the interruption. However, a potential confound noted in Experiment 1 was eliminated in Experiment 2 (also in English) and the effect of the visual cue disappeared. Experiment 3 (in German) tested a different way to remove the confound and replicated the results of Experiment 2. Finally Experiment 4 (in German) restored the confound and replicated the results of Experiment 1. Participants’ decisions to defer interruptions can depend on apparently minor properties of their primary task.},
  author = {Weng, Michael and Huber, Stephan and Vilgan, Elizabeth and Grundgeiger, Tobias and Sanderson, P. M.},
  booktitle = {International Journal of Human-Computer Studies},
  keywords = {grundgeiger},
  pages = {77-94},
  title = {Interruptions, visual cues, and the microstructure of interaction: Four laboratory studies},
  volume = 103,
  year = 2017
}

%0 Journal Article
%1 weng2017interruptions
%A Weng, Michael
%A Huber, Stephan
%A Vilgan, Elizabeth
%A Grundgeiger, Tobias
%A Sanderson, P. M.
%B International Journal of Human-Computer Studies
%D 2017
%P 77-94
%R 10.1016/j.ijhcs.2017.02.002
%T Interruptions, visual cues, and the microstructure of interaction: Four laboratory studies
%V 103
%X Visual cues relating to an interrupted task can help people recover from workplace interruptions. However, it is unclear whether visual cues relating to their next steps in a primary task may help people manage interruptions. In a previous intensive care unit simulation study, Grundgeiger et al. (2013) found that nurses performing equipment checks were more likely to defer an interruption from a colleague if they could see the next steps of their task on the equipment screen. We abstracted some elements of the simulation study into a controlled laboratory study to test whether visual cues support interruption management. Participants' primary task was to verify a set of linked arithmetic equations presented on a computer page. From time to time, an animated virtual character interrupted the participant to mimic a social interruption, and the participant chose whether or not to defer a response to the interruptions until they finished their page of equations. In four experiments, the independent variable was visual cue (cue versus no cue) and the primary outcome was the proportion of interruptions from the character that the participant deferred so that she or he could complete the page of equations. Experiment 1 (in English) suggested that the visual cue made participants more likely to defer the interruption. However, a potential confound noted in Experiment 1 was eliminated in Experiment 2 (also in English) and the effect of the visual cue disappeared. Experiment 3 (in German) tested a different way to remove the confound and replicated the results of Experiment 2. Finally Experiment 4 (in German) restored the confound and replicated the results of Experiment 1. Participants’ decisions to defer interruptions can depend on apparently minor properties of their primary task.

Proxemo: A Demo-Presentation. Huber, Stephan; Preßler, Jan; Hurtienne, Jörn. In DementiaLab, Vol. 2. Dortmund, Germany., 2017.

[ BibTeX ]
[ EndNote ]
[ URL ]

@inproceedings{RN337,
  author = {Huber, Stephan and Preßler, Jan and Hurtienne, Jörn},
  booktitle = {DementiaLab},
  keywords = {hurtienne},
  publisher = {Dortmund, Germany.},
  title = {Proxemo: A Demo-Presentation.},
  type = {Conference Proceedings},
  volume = 2,
  year = 2017
}

%0 Conference Paper
%1 RN337
%A Huber, Stephan
%A Preßler, Jan
%A Hurtienne, Jörn
%B DementiaLab
%D 2017
%I Dortmund, Germany.
%T Proxemo: A Demo-Presentation.
%U http://www.dementialabconference.com/Stories-from-Design-and-Research-2017/DementiaLabConference-Stories-from-Design-and-Research.pdf
%V 2

Evaluating Interaction-Triggered Emotions in People with Dementia. Huber, Stephan; Pre\ss{}ler, Jan; Tung, Nam Ly; Hurtienne, Jörn. In Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems, of CHI EA ’17, pp. 2659–2667. Association for Computing Machinery, Denver, Colorado, USA, 2017.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

Current User Experience (UX) tools are not applicable for evaluating the UX of people with moderate to severe dementia as communicating about self-reflection is beyond their abilities. Observational Quality of Live (QoL) methods are frequently used in the dementia context, but not designed for formative evaluations. In this paper we present Proxemo, a prototypical approach combining the strengths of methods from both domains. By enabling evaluators to accurately document emotions of people with dementia Proxemo overcomes the problem of UX tools requiring self-report and the vague timeframes of QoL methods. In a preliminary study experienced evaluators from the domains of UX and dementia interacted with the prototype intuitively and were keen on applying it in an evaluation. In future work we will optimize Proxemo for rating emotions of multiple users.

@inproceedings{10.1145/3027063.3053251,
  abstract = {Current User Experience (UX) tools are not applicable for evaluating the UX of people with moderate to severe dementia as communicating about self-reflection is beyond their abilities. Observational Quality of Live (QoL) methods are frequently used in the dementia context, but not designed for formative evaluations. In this paper we present Proxemo, a prototypical approach combining the strengths of methods from both domains. By enabling evaluators to accurately document emotions of people with dementia Proxemo overcomes the problem of UX tools requiring self-report and the vague timeframes of QoL methods. In a preliminary study experienced evaluators from the domains of UX and dementia interacted with the prototype intuitively and were keen on applying it in an evaluation. In future work we will optimize Proxemo for rating emotions of multiple users.},
  address = {New York, NY, USA},
  author = {Huber, Stephan and Pre\ss{}ler, Jan and Tung, Nam Ly and Hurtienne, J\"{o}rn},
  booktitle = {Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems},
  keywords = {hurtienne},
  pages = {2659–2667},
  publisher = {Association for Computing Machinery},
  series = {CHI EA '17},
  title = {Evaluating Interaction-Triggered Emotions in People with Dementia},
  year = 2017
}

%0 Conference Paper
%1 10.1145/3027063.3053251
%A Huber, Stephan
%A Pre\ss{}ler, Jan
%A Tung, Nam Ly
%A Hurtienne, Jörn
%B Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems
%C New York, NY, USA
%D 2017
%I Association for Computing Machinery
%P 2659–2667
%R 10.1145/3027063.3053251
%T Evaluating Interaction-Triggered Emotions in People with Dementia
%U https://doi.org/10.1145/3027063.3053251
%X Current User Experience (UX) tools are not applicable for evaluating the UX of people with moderate to severe dementia as communicating about self-reflection is beyond their abilities. Observational Quality of Live (QoL) methods are frequently used in the dementia context, but not designed for formative evaluations. In this paper we present Proxemo, a prototypical approach combining the strengths of methods from both domains. By enabling evaluators to accurately document emotions of people with dementia Proxemo overcomes the problem of UX tools requiring self-report and the vague timeframes of QoL methods. In a preliminary study experienced evaluators from the domains of UX and dementia interacted with the prototype intuitively and were keen on applying it in an evaluation. In future work we will optimize Proxemo for rating emotions of multiple users.
%@ 9781450346566

Tangibles für Menschen mit Demenz: Erinnerungen zum Anfassen. Preßler, Jan; Huber, Stephan; Ly, Nam Tung; Hurtienne, Jörn. In Mensch und Computer 2016–Workshopband. 2016.

[ BibTeX ]
[ EndNote ]

@inproceedings{RN232,
  author = {Preßler, Jan and Huber, Stephan and Ly, Nam Tung and Hurtienne, Jörn},
  journal = {Mensch und Computer 2016–Workshopband},
  keywords = {tung},
  title = {Tangibles für Menschen mit Demenz: Erinnerungen zum Anfassen},
  type = {Journal Article},
  year = 2016
}

%0 Conference Paper
%1 RN232
%A Preßler, Jan
%A Huber, Stephan
%A Ly, Nam Tung
%A Hurtienne, Jörn
%D 2016
%J Mensch und Computer 2016–Workshopband
%T Tangibles für Menschen mit Demenz: Erinnerungen zum Anfassen

Tangible interaction drawers for people with dementia: retrieving living experiences from past memories. Ly, Nam Tung; Pre\ss{}ler, Jan; Gall, Dominik; Hurtienne, Jörn; Huber, Stephan. In Proceedings of the 2016 ACM International Joint Conference on Pervasive and Ubiquitous Computing: Adjunct, of UbiComp ’16, pp. 157–160. Association for Computing Machinery, Heidelberg, Germany, 2016.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

Recently, available studies suggest that reminiscence activity can improve cognitive functions and/or mood of people with dementia (PwD). Most current approaches focus on two types: using physical items (e.g. their photos, belonging objects), or using technology (e.g. tablet application). Physical item solutions are associated with more effort as each individual needs their own set of items. Technology solutions are promising but even a device with three buttons may be too complicated for people with moderate-severe dementia [1]. They usually need support to use the application. Based on contextual design, we came up with a chest of drawers using tangible user interface and Ubicomp technologies that can be interactive and adaptive. This approach also lets PwD do reminiscence activity by themselves, consequently enhance their autonomy, independent, and quality of life.

@inproceedings{10.1145/2968219.2971434,
  abstract = {Recently, available studies suggest that reminiscence activity can improve cognitive functions and/or mood of people with dementia (PwD). Most current approaches focus on two types: using physical items (e.g. their photos, belonging objects), or using technology (e.g. tablet application). Physical item solutions are associated with more effort as each individual needs their own set of items. Technology solutions are promising but even a device with three buttons may be too complicated for people with moderate-severe dementia [1]. They usually need support to use the application. Based on contextual design, we came up with a chest of drawers using tangible user interface and Ubicomp technologies that can be interactive and adaptive. This approach also lets PwD do reminiscence activity by themselves, consequently enhance their autonomy, independent, and quality of life.},
  address = {New York, NY, USA},
  author = {Ly, Nam Tung and Pre\ss{}ler, Jan and Gall, Dominik and Hurtienne, J\"{o}rn and Huber, Stephan},
  booktitle = {Proceedings of the 2016 ACM International Joint Conference on Pervasive and Ubiquitous Computing: Adjunct},
  keywords = {tung},
  pages = {157–160},
  publisher = {Association for Computing Machinery},
  series = {UbiComp '16},
  title = {Tangible interaction drawers for people with dementia: retrieving living experiences from past memories},
  year = 2016
}

%0 Conference Paper
%1 10.1145/2968219.2971434
%A Ly, Nam Tung
%A Pre\ss{}ler, Jan
%A Gall, Dominik
%A Hurtienne, Jörn
%A Huber, Stephan
%B Proceedings of the 2016 ACM International Joint Conference on Pervasive and Ubiquitous Computing: Adjunct
%C New York, NY, USA
%D 2016
%I Association for Computing Machinery
%P 157–160
%R 10.1145/2968219.2971434
%T Tangible interaction drawers for people with dementia: retrieving living experiences from past memories
%U https://doi.org/10.1145/2968219.2971434
%X Recently, available studies suggest that reminiscence activity can improve cognitive functions and/or mood of people with dementia (PwD). Most current approaches focus on two types: using physical items (e.g. their photos, belonging objects), or using technology (e.g. tablet application). Physical item solutions are associated with more effort as each individual needs their own set of items. Technology solutions are promising but even a device with three buttons may be too complicated for people with moderate-severe dementia [1]. They usually need support to use the application. Based on contextual design, we came up with a chest of drawers using tangible user interface and Ubicomp technologies that can be interactive and adaptive. This approach also lets PwD do reminiscence activity by themselves, consequently enhance their autonomy, independent, and quality of life.
%@ 9781450344623

Evaluation of an Application Based on Conceptual Metaphors for Social Interaction Between Vehicles. Winkler, Armin; Baumann, Kristian; Huber, Stephan; Tscharn, Robert; Hurtienne, Jörn. In Proceedings of the 2016 ACM Conference on Designing Interactive Systems, of DIS ’16, pp. 1148–1159. Association for Computing Machinery, Brisbane, QLD, Australia, 2016.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

Due to an increasing level of automation whilst driving, users will gain additional spare time while travelling in the future. This allows passengers to indulge in non-driving activities, e.g. staying socially connected with their friends or entertaining themselves via mobile devices, which would otherwise be considered too distracting. To facilitate this, we designed an in-car infotainment system to replace the multiple mobile devices currently necessary to satisfy those needs. Our design approach employed a combination of Contextual Design methods and the Image Schema Theory for the first time ever in the automotive domain, which promises to be intuitive-to-use, and have innovative and inclusive interfaces. A first-time comparison with market leading products indicated higher efficiency, innovation scores and preferential scores while showing equal results for effectiveness, inclusivity and intuitive use. Furthermore we provide a set of conceptual metaphors which can inform future design and research efforts in the automotive domain.

@inproceedings{10.1145/2901790.2901876,
  abstract = {Due to an increasing level of automation whilst driving, users will gain additional spare time while travelling in the future. This allows passengers to indulge in non-driving activities, e.g. staying socially connected with their friends or entertaining themselves via mobile devices, which would otherwise be considered too distracting. To facilitate this, we designed an in-car infotainment system to replace the multiple mobile devices currently necessary to satisfy those needs. Our design approach employed a combination of Contextual Design methods and the Image Schema Theory for the first time ever in the automotive domain, which promises to be intuitive-to-use, and have innovative and inclusive interfaces. A first-time comparison with market leading products indicated higher efficiency, innovation scores and preferential scores while showing equal results for effectiveness, inclusivity and intuitive use. Furthermore we provide a set of conceptual metaphors which can inform future design and research efforts in the automotive domain.},
  address = {New York, NY, USA},
  author = {Winkler, Armin and Baumann, Kristian and Huber, Stephan and Tscharn, Robert and Hurtienne, J\"{o}rn},
  booktitle = {Proceedings of the 2016 ACM Conference on Designing Interactive Systems},
  keywords = {hurtienne},
  pages = {1148–1159},
  publisher = {Association for Computing Machinery},
  series = {DIS '16},
  title = {Evaluation of an Application Based on Conceptual Metaphors for Social Interaction Between Vehicles},
  year = 2016
}

%0 Conference Paper
%1 10.1145/2901790.2901876
%A Winkler, Armin
%A Baumann, Kristian
%A Huber, Stephan
%A Tscharn, Robert
%A Hurtienne, Jörn
%B Proceedings of the 2016 ACM Conference on Designing Interactive Systems
%C New York, NY, USA
%D 2016
%I Association for Computing Machinery
%P 1148–1159
%R 10.1145/2901790.2901876
%T Evaluation of an Application Based on Conceptual Metaphors for Social Interaction Between Vehicles
%U https://doi.org/10.1145/2901790.2901876
%X Due to an increasing level of automation whilst driving, users will gain additional spare time while travelling in the future. This allows passengers to indulge in non-driving activities, e.g. staying socially connected with their friends or entertaining themselves via mobile devices, which would otherwise be considered too distracting. To facilitate this, we designed an in-car infotainment system to replace the multiple mobile devices currently necessary to satisfy those needs. Our design approach employed a combination of Contextual Design methods and the Image Schema Theory for the first time ever in the automotive domain, which promises to be intuitive-to-use, and have innovative and inclusive interfaces. A first-time comparison with market leading products indicated higher efficiency, innovation scores and preferential scores while showing equal results for effectiveness, inclusivity and intuitive use. Furthermore we provide a set of conceptual metaphors which can inform future design and research efforts in the automotive domain.
%@ 9781450340311

Smart lighting in dementia care facility. Ly, Nam Tung; Tscharn, Robert; Pre\ss{}ler, Jan; Huber, Stephan; Aknine, Samir; Serna, Audrey; Hurtienne, Jörn. In Proceedings of the 2016 ACM International Joint Conference on Pervasive and Ubiquitous Computing: Adjunct, of UbiComp ’16, pp. 1636–1639. Association for Computing Machinery, Heidelberg, Germany, 2016.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

The growing number of people at old ages (demographic change) entails more age-related deficits and diseases. One of them is dementia, a complex neurodegenerative syndrome, which affects patient's cognitive abilities (e.g. short-term memory, attention, problem-solving, language, and spatiotemporal orientation). As the people with dementia (PwD) get difficulty in using technology (explicitly control system), our research was aiming at context-awareness and implicit interaction using automatic/adaptive lighting via the internet of things. In this paper, we present our preliminary work and examples of applications in using lighting in dementia care context.

@inproceedings{10.1145/2968219.2968526,
  abstract = {The growing number of people at old ages (demographic change) entails more age-related deficits and diseases. One of them is dementia, a complex neurodegenerative syndrome, which affects patient's cognitive abilities (e.g. short-term memory, attention, problem-solving, language, and spatiotemporal orientation). As the people with dementia (PwD) get difficulty in using technology (explicitly control system), our research was aiming at context-awareness and implicit interaction using automatic/adaptive lighting via the internet of things. In this paper, we present our preliminary work and examples of applications in using lighting in dementia care context.},
  address = {New York, NY, USA},
  author = {Ly, Nam Tung and Tscharn, Robert and Pre\ss{}ler, Jan and Huber, Stephan and Aknine, Samir and Serna, Audrey and Hurtienne, J\"{o}rn},
  booktitle = {Proceedings of the 2016 ACM International Joint Conference on Pervasive and Ubiquitous Computing: Adjunct},
  keywords = {tung},
  pages = {1636–1639},
  publisher = {Association for Computing Machinery},
  series = {UbiComp '16},
  title = {Smart lighting in dementia care facility},
  year = 2016
}

%0 Conference Paper
%1 10.1145/2968219.2968526
%A Ly, Nam Tung
%A Tscharn, Robert
%A Pre\ss{}ler, Jan
%A Huber, Stephan
%A Aknine, Samir
%A Serna, Audrey
%A Hurtienne, Jörn
%B Proceedings of the 2016 ACM International Joint Conference on Pervasive and Ubiquitous Computing: Adjunct
%C New York, NY, USA
%D 2016
%I Association for Computing Machinery
%P 1636–1639
%R 10.1145/2968219.2968526
%T Smart lighting in dementia care facility
%U https://doi.org/10.1145/2968219.2968526
%X The growing number of people at old ages (demographic change) entails more age-related deficits and diseases. One of them is dementia, a complex neurodegenerative syndrome, which affects patient's cognitive abilities (e.g. short-term memory, attention, problem-solving, language, and spatiotemporal orientation). As the people with dementia (PwD) get difficulty in using technology (explicitly control system), our research was aiming at context-awareness and implicit interaction using automatic/adaptive lighting via the internet of things. In this paper, we present our preliminary work and examples of applications in using lighting in dementia care context.
%@ 9781450344623

Anpassung von Contextual Design für den Kontext Demenz [Adaption of Contextual Design for the Dementia Context]. Huber, Stephan; Preßler, Jan; Hurtienne, Jörn. In Mensch und Computer 2016-Tagungsband. Gesellschaft für Informatik e.V., 2016.

[ BibTeX ]
[ EndNote ]
[ DOI ]

@inproceedings{RN229,
  author = {Huber, Stephan and Preßler, Jan and Hurtienne, Jörn},
  booktitle = {Mensch und Computer 2016-Tagungsband},
  keywords = {hurtienne},
  publisher = {Gesellschaft für Informatik e.V.},
  title = {Anpassung von Contextual Design für den Kontext Demenz [Adaption of Contextual Design for the Dementia Context]},
  type = {Conference Proceedings},
  year = 2016
}

%0 Conference Paper
%1 RN229
%A Huber, Stephan
%A Preßler, Jan
%A Hurtienne, Jörn
%B Mensch und Computer 2016-Tagungsband
%D 2016
%I Gesellschaft für Informatik e.V.
%R 10.18420/muc2016-mci-0235
%T Anpassung von Contextual Design für den Kontext Demenz [Adaption of Contextual Design for the Dementia Context]

The Effect of Visual Cues on How People Handle Interruptions. Huber, Stephan; Weng, Michael; Grundgeiger, Tobias; Sanderson, Penelope. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 58(1), pp. 250–254. SAGE Publications Inc, 2014.

[ Abstract ]
[ BibTeX ]
[ EndNote ]
[ URL ]
[ DOI ]

People in work domains such as healthcare are often interrupted. As a result, they sometimes forget to resume their prior task, which may lead to undesirable consequences. In many cases, strategies such as deferring an interruption for a while can help people lower the risks imposed by interruptions. Using two computer-based tasks, we investigated whether visual cues make people more likely to defer an interruption until their current task is finished. Our study participants worked on an arithmetic task and were interrupted from time to time by an animated character inviting them to play Tic-Tac-Toe. Results showed that participants were more likely to defer accepting the interruption and to complete the arithmetic task if the arithmetic task contained visual cues that indicated the location of the next steps, than if it did not. The findings suggest that equipment with appropriately designed visual cues might encourage people to defer interruptions and finish their current tasks. Further research is needed to understand exactly how visual cues promote deferral strategies.

@article{huber2014effect,
  abstract = {People in work domains such as healthcare are often interrupted. As a result, they sometimes forget to resume their prior task, which may lead to undesirable consequences. In many cases, strategies such as deferring an interruption for a while can help people lower the risks imposed by interruptions. Using two computer-based tasks, we investigated whether visual cues make people more likely to defer an interruption until their current task is finished. Our study participants worked on an arithmetic task and were interrupted from time to time by an animated character inviting them to play Tic-Tac-Toe. Results showed that participants were more likely to defer accepting the interruption and to complete the arithmetic task if the arithmetic task contained visual cues that indicated the location of the next steps, than if it did not. The findings suggest that equipment with appropriately designed visual cues might encourage people to defer interruptions and finish their current tasks. Further research is needed to understand exactly how visual cues promote deferral strategies.},
  author = {Huber, Stephan and Weng, Michael and Grundgeiger, Tobias and Sanderson, Penelope},
  booktitle = {Proceedings of the Human Factors and Ergonomics Society Annual Meeting},
  journal = {Proceedings of the Human Factors and Ergonomics Society Annual Meeting},
  keywords = {grundgeiger},
  month = {09},
  number = 1,
  pages = {250–254},
  publisher = {SAGE Publications Inc},
  title = {The Effect of Visual Cues on How People Handle Interruptions},
  volume = 58,
  year = 2014
}

%0 Journal Article
%1 huber2014effect
%A Huber, Stephan
%A Weng, Michael
%A Grundgeiger, Tobias
%A Sanderson, Penelope
%B Proceedings of the Human Factors and Ergonomics Society Annual Meeting
%D 2014
%I SAGE Publications Inc
%J Proceedings of the Human Factors and Ergonomics Society Annual Meeting
%N 1
%P 250--254
%R 10.1177/1541931214581052
%T The Effect of Visual Cues on How People Handle Interruptions
%U https://doi.org/10.1177/1541931214581052
%V 58
%X People in work domains such as healthcare are often interrupted. As a result, they sometimes forget to resume their prior task, which may lead to undesirable consequences. In many cases, strategies such as deferring an interruption for a while can help people lower the risks imposed by interruptions. Using two computer-based tasks, we investigated whether visual cues make people more likely to defer an interruption until their current task is finished. Our study participants worked on an arithmetic task and were interrupted from time to time by an animated character inviting them to play Tic-Tac-Toe. Results showed that participants were more likely to defer accepting the interruption and to complete the arithmetic task if the arithmetic task contained visual cues that indicated the location of the next steps, than if it did not. The findings suggest that equipment with appropriately designed visual cues might encourage people to defer interruptions and finish their current tasks. Further research is needed to understand exactly how visual cues promote deferral strategies.

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