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psychological ergonomics

Zwei Beiträge auf der Designing Interactive Systems 2020 (DIS’20)

07/14/2020

Der Lehrstuhl für Psychologische Ergonomie war in diesem Jahr mit zwei Beiträgen auf der DIS’20 vertreten.

Die Designing Interactive Systems (DIS) Konferenz ist eine große Konferenz im Bereich der Mensch-Computer-Interaktion, die Designer*innen, HCIler*innen und Informatiker*innen zusammenbringt. Das breite Publikum ist besonders interessiert an neuartigen Design-Prozessen, Theorien, Artefakten, und Methoden.

Sara Klüber präsentierte in einem Online-Video die gemeinsame Arbeit mit Franzisca Maas, David Schraudt, Gina Hermann, Ole Happel und Tobias Grundgeiger. In der Veröffentlichung geht es um die Entwicklung eines Entscheidungshilfe-Tools für Anästhesist*innen, das auf Basis von User Experience (UX) Theorien entwickelt wurde. UX und sicherheitskritische Bereiche wie das Krankenhaus passen nicht zusammen? – passen sie doch!:

Despite many advances, clinical decision support tools (DSTs) often suffer from implementation and acceptance problems in the actual clinical context. We suggest that considering psychological needs-based and embodied user experience theories in the design of DSTs could help to overcome these problems. To examine this idea, we iteratively developed a DST called Cassandra supporting anesthetic teams in crisis management, specifically focusing on psychological needs and fluent interaction with the social and physical environment. We preliminarily evaluated Cassandra in a medical simulation, requiring anesthetic teams to handle a crisis. Although not all features of Cassandra had the intended effect, the results indicated that interacting with Cassandra supported the fulfillment of the identified needs for autonomy, competence, and relatedness and was seamlessly integrated into existing diagnostic processes. Considering user experience theories for the design of DSTs seems a promising way to overcome implementation and acceptance problems and eventually improve patient safety.

In einem weiteren Video präsentierte Daniel Reinhardt eine gemeinsame Arbeit mit Cordula Baur, Sara Klüber und Jörn Hurtienne in der sie explorierten, wie formative Evaluationen von Mindfulness Meditation Apps durch EEG unterstützt werden könnten:

Today's busy lifestyle can make us feel overwhelmed. Mindfulness meditation supports our well-being by slowing things down and drawing our attention to the present moment. Accordingly, a wealth of guided mindfulness meditation apps have emerged in the past years. Despite the many apps and an increasing interest within the HCI literature, there is little consensus of how to evaluate these apps and how to derive opportunities for re-design from the results. Our new MindPeaks method utilizes electroencephalography (EEG) to link design elements to meditative states and the user`s self-regulation of attention. This information can help designers to understand and optimize the efficacy of, for example, applications supporting mindfulness meditation.

Referenzen:
Klüber, S., Maas, F., Schraudt, D., Hermann, G., Happel, O., & Grundgeiger, T. (2020). Experience Matters: Design and Evaluation of an Anesthesia Support Tool Guided by User Experience Theory. Paper presented at the Proceedings of the 2020 ACM Designing Interactive Systems Conference, Eindhoven, Netherlands. https://doi.org/10.1145/3357236.3395552

Reinhardt, D., Baur, C., Klüber, S., & Hurtienne, J. (2020). MindPeaks: Formative Evaluation Method of Mindfulness Meditation Apps. Paper presented at the Companion Publication of the 2020 ACM Designing Interactive Systems Conference, Eindhoven, Netherlands. https://doi.org/10.1145/3393914.3395855

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